Housekeeping Manager

Loews Hotels & Co; Miami Beach (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) match

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Complimentary meals

Team Member hotel rates

Job summary

Loews Miami Beach Hotel is seeking a detail-oriented Housekeeping Manager to lead daily housekeeping operations and ensure guest rooms and public spaces meet the highest standards.

You will analyze room turns, staff needs, and labor costs while developing efficient procedures and mentoring a skilled team. The role requires a proactive leader who communicates across departments to deliver exceptional guest experiences.

Qualifications

• Bachelor's degree or relevant work experience required.
• Minimum of two years housekeeping experience in hotel hospitality.
• Minimum of two years housekeeping or guest service leadership experience.
• Experience with Opera Property Management System preferred.

Responsibilities

• Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ exacting standards.
• Analyze room turns and staffing needs, making real-time adjustments to optimize performance.
• Develop and implement housekeeping procedures that drive efficiency and maintain a pristine environment.
• Interview, hire, and mentor team members, fostering growth and engagement.
• Maintain optimal staffing levels and manage labor costs effectively.
• Coordinate with other hotel departments to ensure seamless operations and guest satisfaction.

Skills

Leadership

Hospitality

Staff management

Communication

Education

Bachelor's degree

Tools

Opera PMS

Job description

Housekeeping Manager### Housekeeping ManagerApply: FL - Miami Beach - Loews Miami Beach Hotel: Full time: Posted Today: R0089385Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. **Who We Are**: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. **Growth and belonging start here**; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. **What We Offer**:* Competitive health & wellness benefits, 401(k) & company match* Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement* Training & Development opportunities, career growth* Tuition Reimbursement* Pet Insurance* Complimentary meals in Team Member Café while working* Team Member Hotel Rates, other discounts, perks and more* *Benefits are subject to eligibility and may vary by position* **What We’re Looking For**:A passionate and detail-driven Manager of Housekeeping who will lead with purpose and precision. You’ll be the driving force behind creating immaculate spaces that elevate the guest experience and reflect Loews’ commitment to excellence. In this role, you’ll combine operational expertise with a proactive mindset to ensure every corner of our property meets the highest standards of cleanliness and comfort.**Who You Are**:* **Hospitality Enthusiast**: You take pride in creating exceptional guest experiences through flawless housekeeping operations* **Proactive Leader**: You anticipate needs, solve challenges before they arise, and inspire your team to deliver excellence every day* **Detail-Oriented Visionary**: You notice what others miss and set the bar high for quality and consistency* **Collaborative Communicator**: You thrive in a team environment and build strong relationships across departments* **Operational Expert**: You balance efficiency with care, ensuring smooth processes without compromising guest satisfaction* Veterans and military spouses are encouraged to apply**What You’ll Do**:* Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ exacting standards* Analyze room turns and staffing needs, making real-time adjustments to optimize performance* Develop and implement housekeeping procedures that drive efficiency and maintain a pristine environment* Interview, hire, and mentor team members, fostering growth and engagement* Maintain optimal staffing levels and manage labor costs effectively* Coordinate with other hotel departments to ensure seamless operations and guest satisfaction* Oversee uniform and laundry services, ensuring quality and timeliness* Hold regular team meetings to share updates, celebrate wins, and address challenges* Evaluate team performance and coach for continuous improvement* Regular attendance in conformance with standards* May be required to work varying schedules to reflect business needs* Required to attend all mandatory training sessions and meetings* Perform other duties as assigned**Your Qualifications Include**:* Bachelor's degree or relevant work experience required* Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required* Previous experience with Opera Property Management System preferred* Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria* Ability to stand for long periods of time required* Ability to push, pull, and lift items weighing up to 25lbs**Who You’ll Supervise**:* Housekeeping Team### About UsHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.