Room Attendant (Substitute)

Loews Hotels & Co; New York (NY); Presencial; USD 36.000 - 51.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Paid time off

Training & development

Team member rates

Descripción de la vacante

Loews Regency New York Hotel on Park Avenue in the Upper East Side seeks a meticulous Room Attendant to create spotless, welcoming spaces for guests. You will contribute to a refined guest experience by delivering attentive, consistent cleaning and care across rooms and bathrooms.

This role requires physical stamina, the ability to lift up to 25 lbs, and a flexible schedule that includes weekends. Loews offers competitive benefits, training, and growth opportunities in a luxury environment.

Formación

• High school diploma or equivalent work experience preferred.
• Previous cleaning/hotel or resort experience preferred.
• Basic English skills preferred.

Responsabilidades

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report maintenance issues promptly.
• Organize cleaning carts and linen closets; ensure supplies are stocked.
• Report lost items, suspicious behavior, or irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow safety protocols for chemical use and emergency situations.
• May be required to work varying schedules to reflect business needs.
• Perform other duties as assigned.

Conocimientos

Guest-centered service

Detail-oriented

Reliability

Proactive teammate

Educación

High school diploma or equivalent

Descripción del empleo

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, Paid Personal Days Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Complimentary meals in Team Member Café while working Team Member Hotel Rates, other discounts, perks and more Benefits are subject to eligibility and may vary by position

What We’re Looking For:

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.

Who You Are:

Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise. Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience. Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations. Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals. Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities. Veterans and military spouses encouraged to apply.

What You’ll Do:

Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards. Replace linens, amenities, and report any maintenance issues promptly. Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly. Report lost items, suspicious behavior, and any irregularities to supervisors. Attend departmental meetings and assist in related areas when needed. Provide accurate information about hotel facilities and services to guests. Maintain professional appearance and adhere to uniform standards. Deliver friendly, helpful guest interactions that enhance satisfaction. Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned.

Your Qualifications Include:

High school diploma or equivalent work experience preferred. Previous experience in a cleaning role preferred. Previous experience in a hotel or resort environment preferred. Basic English skills preferred. Ability to walk, stand, reach and bend. Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift. Ability to work a flexible schedule, including weekends and holidays as required.

The wage for this position is $31.77 to $31.77.

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.