Housekeeping Supervisor

Expotel Hospitality; Slidell (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

A hospitality management company in Slidell seeks an experienced Housekeeping Supervisor to oversee housekeeping operations. The ideal candidate will have supervisory experience, a high school diploma, and a strong focus on customer service. This full-time role involves ensuring high standards of cleanliness and managing Room Attendants effectively within the hotel environment.

Qualifications

• Two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.

Responsibilities

• Administer and coordinate housekeeping functions.
• Inspect Room Attendant’s work performance daily.
• Oversee the daily assignment of duties.

Skills

Attention to detail

Customer service orientation

Supervisory skills

Education

High School diploma or equivalent

College coursework in related field

Job description

Overview

The Wingate by Wyndham Slidell, located at 1752 Gause Blvd, is hiring for a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Education & Experience

• High School diploma or equivalent required.
• Two to three years of progressive experience in a hotel or related field preferred.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

Essential (partial List)

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Ensure employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all VIP rooms and report their availability to the Front office, according to hotel standards.
• Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are cleaned and restocked.
• Ensure records of daily assignments are completed, signed off and returned into the Housekeeping Office on time.
• Maintain key control.
• Handle items for “Lost and Found” according to the standards.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
• Oversee the daily assignment of duties ensuring Room Attendants and House Attendants carry a work assignment

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Travel Arrangements and Hospitality