Housekeeping Supervisor

BARDO Hotels; Savannah (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

BARDO Hotels is hiring a Housekeeping Supervisor for the onsite role at Hotel Bardo Savannah. You will lead, train, and mentor the housekeeping team to deliver exceptional guest experiences with a hands-on approach.

The ideal candidate has at least 2 years of supervisory experience in upscale hospitality, strong attention to detail, and excellent communication. This is an onsite position, focused on maintaining the highest cleanliness and service standards for our guests.

Qualifications

• Minimum 2 years of supervisory experience in upscale or luxury hotel or resort setting.
• Strong leadership and mentoring abilities.
• Excellent guest service mindset and professional demeanor.
• Outstanding communication and organizational skills.
• Ability to multi-task and thrive in a fast-paced environment.
• Maintain high standards of cleanliness and presentation.

Responsibilities

• Ensure the quality and consistency of the guest experience and room cleanliness by implementing and enforcing housekeeping standards
• Lead and foster a positive and engaging work culture
• Assist in overseeing operations of the Housekeeping department
• Collaborate with other team members and departments
• Handle guest requests, problems, or complaints with poise and efficiency
• Maintain organization within the Housekeeping department
• Respond to guests’ needs in a courteous and timely manner

Skills

Leadership experience

Hospitality

Guest service

Communication

Multi-tasking

Attention to detail

Team mentorship

Job description

About the role

Hotel Bardo Savannah is looking for a passionate, service-driven, and confident Housekeeping Supervisor to lead by example, train, and mentor our Housekeeping team. This hands-on role supports leadership and the Housekeeping team in the daily operations of the Housekeeping department. In this role, you will work with a team of hospitality professionals who are dedicated to delivering exceptional service to our guests.

This is an onsite position located at Hotel Bardo Savannah.

What you’ll do

• Ensure the quality and consistency of the guest experience and room cleanliness by implementing and enforcing Hotel housekeeping standards


• Lead and foster a positive and engaging work culture


• Assist in overseeing operations of the Housekeeping department


• Collaborate and work cohesively with other team members and departments


• Handle challenges with poise and positivity


• Maintain organization within the Housekeeping department


• Effectively respond to guests’ requests, problems, or complaints in an attentive, courteous, and efficient manner

Qualifications

• A strong leader with a passion for hospitality and providing elevated service with a minimum of 2 years of supervisory experience in a upscale or luxury hotel or resort setting


• Flexible, hard-working team player with a positive attitude and strong attention to detail


• Ability to multi-task in a fast-paced environment


• Excellent personal presentation and grooming standards


• Exceptional organization and cleanliness standards


• Strong communication skills