Housekeeping Supervisor

Bardo; Savannah (GA); Hybrid; USD 19,000 - 32,000; Full time

Job summary

Hotel Bardo Savannah is seeking a hands-on, service-driven Housekeeping Supervisor to oversee daily operations and ensure guest rooms and public spaces meet elevated standards.

You will lead from the floor, coach team members, coordinate daily assignments, and partner with Front Office and Engineering to resolve issues while maintaining a high level of hospitality. This is a full-time, onsite role with flexible shifts.

Qualifications

• Previous Housekeeping leadership or supervisory experience in a full-service hotel environment.
• Experience in upscale, luxury, high-service hospitality preferred.
• Strong understanding of hotel room cleanliness, inspection, presentation, and service standards.
• Comfortable interacting directly with guests and handling service recovery when needed.
• Ability to coach, direct, and hold team members accountable while maintaining a positive leadership presence.
• Strong organization, communication, and attention to detail.
• Open availability including mornings, afternoons, evenings, weekends and holidays as needed.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Supervise daily Housekeeping operations and support the team in delivering clean, well-presented guest rooms and public areas.
• Inspect guest rooms and areas to ensure cleanliness, presentation, and quality standards.
• Lead from the floor by coaching, training, and supporting Housekeeping team members throughout the shift.
• Organize daily assignments, priorities, room status, and workflow based on occupancy and needs.
• Partner with Front Office, Engineering, and other departments to resolve guest and operational needs quickly.
• Respond professionally to guest requests, concerns, and service recovery opportunities with urgency and hospitality.
• Maintain accountability while fostering a positive, high-performing team culture.
• Communicate with Housekeeping leadership regarding room readiness, staffing, maintenance concerns, and service issues.

Skills

Housekeeping leadership

Bilingual English/Spanish

Guest service excellence

Job description

Named the #1 Hotel in Savannah by Travel + Leisure in 2026, Hotel Bardo Savannah is more than a hotel. It’s a neighborhood clubhouse, a gathering place and a world of its own—where exceptional hospitality feels personal, thoughtful and always a little unexpected.

Set beside Forsyth Park in the heart of Savannah, Bardo brings together 149 guest rooms and suites, Saint Bibiana, Bar Bibi, The Green Room, Saltgrass Spa , The Cooking School and spaces designed for everything from quiet mornings to unforgettable celebrations.

Our most recent recognition from Travel + Leisure joins a growing list of honors, including Bardo’s distinction as a Condé Nast Traveler Triple Crown recipient, recognized across the Hot List, Gold List and Readers’ Choice Awards. But the recognition belongs to the people behind the experience—a team that believes the smallest details can make the biggest impression.

At Bardo, hospitality is generous, intuitive and full of personality. Whether you’re welcoming a guest, setting the table, creating a restorative spa experience or making everything happen behind the scenes, you play a part in creating the kind of place people never quite want to leave.

LEFT LANEHospitality Group, LLC is a vertically integrated real estate design, development and management firm specializing in the acquisition and transformation of iconic, historic properties. We are committed to fostering a welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create lasting impressions through warm, anticipatory service. How we want our guests to feel when staying with us is the same as…how we want our team to feel every day.

About the role

Hotel Bardo Savannah is seeking a hands-on, service-driven Housekeeping Supervisor to support the daily operation of our Housekeeping department and help ensure every guest room and public space reflects the standards of an elevated, full-service hotel.

This is a highly visible leadership role for someone who is comfortable balancing room quality, team support, operational priorities, and guest service throughout the day. The ideal candidate leads from the floor, communicates clearly, holds high standards, and steps in wherever needed to support both the team and the guest experience.

This is a full-time, onsite position at Hotel Bardo Savannah. Open availability is required, including the flexibility to work multiple shifts spanning mornings through evenings based on business needs and a rotating schedule.

What you'll do

• Supervise daily Housekeeping operations and support the team in delivering consistently clean, well-presented guest rooms and public areas
• Inspect guest rooms and assigned areas to ensure Hotel Bardo cleanliness, presentation, and quality standards are consistently met
• Lead from the floor by coaching, training, and supporting Housekeeping team members throughout the shift
• Help organize daily assignments, priorities, room status, and workflow based on occupancy and operational needs
• Partner closely with Front Office, Engineering, and other departments to resolve guest and operational needs quickly
• Respond professionally to guest requests, concerns, and service recovery opportunities with urgency, judgment, and genuine hospitality
• Reinforce accountability while contributing to a positive, respectful, and high-performing team culture
• Maintain strong communication with Housekeeping leadership regarding room readiness, staffing needs, maintenance concerns, and service issues
• Step into operational needs as required to keep the department moving and ensure the guest experience is never compromised

Qualifications

• Previous Housekeeping leadership or supervisory experience in a full-service hotel or resort environment
• Experience working in an upscale, luxury, or similarly high-service hospitality environment strongly preferred
• Strong understanding of hotel room cleanliness, inspection, presentation, and service standards
• Comfortable interacting directly with guests and handling service recovery when needed
• Ability to coach, direct, and hold team members accountable while maintaining a positive leadership presence
• Strong organization, communication, and attention to detail
• Ability to prioritize effectively and remain composed in a fast-paced hotel environment
• Open availability, including mornings, afternoons, evenings, weekends, and holidays as business needs require
• Bilingual English/Spanish strongly preferred
• Professional appearance and a genuine commitment to elevated hospitality

Why Bardo?

Be part of something rare.

• Join the team behind Travel + Leisure’s #1 Hotel in Savannah.
• Work alongside curious, creative and passionate people who care deeply about their craft.
• Be empowered to create thoughtful, memorable moments for guests and for one another.

Take care of yourself.

• Medical, dental, vision and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays and a paid birthday
• Complimentary daily team member meal

Experience Bardo.

• Complimentary two-night stay at Hotel Bardo Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
• Complimentary fitness classes
• Opportunities to experience the hotel as our guests do

Travel well.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• Opportunities to learn, lead and build a career alongside an ambitious hospitality team

We believe remarkable hospitality begins with remarkable people. People who notice the details. Who take pride in making someone’s day. Who bring warmth, curiosity and character to what they do.

If that sounds like you, there may be a place for you at Bardo.

Come as you are. Create something rare.

The pay range for this role is:

23 - 23 USD per hour (Hotel Bardo Savannah)