Housekeeping Manager

BARDO Hotels; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to lead daily operations across guest rooms, public areas, laundry and back-of-house spaces. Working with the Director of Housekeeping, you will supervise supervisors and attendants, drive inspections, staffing, scheduling, and inventory while upholding safety and service standards.

This onsite role offers hands-on leadership in a fast-paced, luxury hotel environment focused on guest satisfaction and continuous improvement in

Qualifications

• 2+ years of housekeeping supervisory or management experience in a hotel or resort environment.
• Experience in a full-service, upscale, or luxury hotel is strongly preferred.
• Demonstrated ability to lead, coach, schedule, and hold operational teams accountable.
• Strong knowledge of guest room inspections, housekeeping standards, productivity, and daily hotel operations.

Responsibilities

• Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas.
• Lead, coach, and support housekeeping supervisors, room attendants, housepersons, and laundry team members.
• Conduct guest room inspections and quality audits to ensure cleanliness, presentation, and hotel standards are consistently met.
• Coordinate with Front Office to support room readiness, turnover, VIP arrivals, and special guest requests.
• Assist with staffing, scheduling, payroll review, productivity tracking, and daily operational reporting.
• Monitor linen, guest amenity, equipment, and cleaning supply inventory and coordinate replenishment.
• Partner with Engineering to identify and address maintenance and room-related concerns.
• Respond to housekeeping-related guest concerns and support service recovery.
• Maintain compliance with safety, sanitation, chemical handling, and company policies and procedures.
• Support the Director of Housekeeping with departmental priorities, team performance, and continuous improvement initiatives.

Skills

Housekeeping management

Team leadership

Quality inspections

Communication

Time management

Hotel systems

Job description

About the role

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead daily housekeeping operations across guest rooms, public areas, laundry, and back-of-house spaces. Working closely with the Director of Housekeeping, this hands‑on leader will oversee team performance, room inspections, productivity, inventory, and communication with hotel departments to ensure exceptional cleanliness and guest‑ready accommodations.

The ideal candidate brings previous housekeeping leadership experience in a full‑service hotel or resort and is comfortable balancing quality assurance, team development, operational efficiency, and guest service in a fast‑paced environment.

This is an onsite position located at Hotel Bardo Savannah.

What you’ll do

• Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas
• Lead, coach, and support housekeeping supervisors, room attendants, housepersons, and laundry team members
• Conduct guest room inspections and quality audits to ensure cleanliness, presentation, and hotel standards are consistently met
• Coordinate closely with Front Office to support room readiness, efficient turnover, VIP arrivals, and special guest requests
• Assist with staffing, scheduling, payroll review, productivity tracking, and daily operational reporting
• Monitor linen, guest amenity, equipment, and cleaning supply inventory and coordinate replenishment as needed
• Partner with Engineering to identify, report, and follow through on maintenance and room‑related concerns
• Respond to housekeeping‑related guest concerns and support timely, thoughtful service recovery
• Maintain compliance with safety, sanitation, chemical handling, and company policies and procedures
• Support the Director of Housekeeping with departmental priorities, team performance, and continuous improvement initiatives

Qualifications

• 2+ years of housekeeping supervisory or management experience in a hotel or resort environment
• Previous experience in a full‑service, upscale, or luxury hotel is strongly preferred
• Demonstrated ability to lead, coach, schedule, and hold operational teams accountable
• Strong knowledge of guest room inspections, housekeeping standards, productivity, and daily hotel operations
• Excellent organization, communication, problem‑solving, and time‑management skills
• Comfortable working with hotel systems, scheduling tools, reports, and basic administrative technology
• Professional, service‑focused leadership style with strong attention to detail
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays based on business needs