Housekeeping Supervisor

Holiday Inn Express & Suites Tulsa West; Sand Springs (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel is hiring a Housekeeping Supervisor to manage daily housekeeping operations. Responsibilities include supervising staff, ensuring compliance with brand standards, and providing exceptional customer service. Candidates should have at least 2 years of housekeeping experience and strong leadership skills.

Qualifications

• Minimum 2 years experience in housekeeping; at least 1 year in supervisory role.
• Strong leadership, organizational, and communication skills required.
• Proficiency in Windows, spreadsheets, and word processing necessary.

Responsibilities

• Assign and monitor housekeeping tasks for efficiency.
• Inspect guest rooms and public areas for cleanliness.
• Manage housekeeping supplies and equipment.

Skills

Leadership

Organizational Skills

Communication Skills

Ability to Handle Pressure

Education

High school diploma

Tools

Windows operating systems

Spreadsheets

Word processing

Job description

Job Summary:
We are seeking a motivated Housekeeping Supervisor to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail.

Compensation: $14 - $16

Key Responsibilities:

• Assign and monitor housekeeping tasks to ensure timely completion and efficiency.
• Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance.
• Train housekeeping staff and provide retraining as necessary.
• Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance.
• Address guest complaints and special requests, ensuring complete satisfaction.
• Maintain positive communication with staff and management regarding performance and operations.
• Perform housekeeping duties as needed, including cleaning rooms and public areas.
• Complete daily administrative tasks such as updating room statuses and preparing schedules.

Requirements:

• Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred).
• Strong leadership, organizational, and communication skills.
• Ability to work under pressure and handle emergency situations.
• Proficiency in Windows operating systems, spreadsheets, and word processing.
• High school diploma required.

Physical Demands:

• Regularly required to walk, stand, stoop, kneel, and reach with hands and arms.
• Must be able to lift/push/pull and move up to 50 pounds.