Housekeeping Supervisor

Home2 Suites Plymouth; Plymouth (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus program

Travel discounts

Paid time off

Holiday pay

Job summary

Home2 Suites Plymouth is seeking a Housekeeping Supervisor to oversee daily housekeeping operations. The role ensures rooms and public areas meet brand cleanliness standards and supports a courteous guest experience.

You will guide Room Attendants, Housepersons and Laundry, coaching performance and addressing issues as they arise. Must be available evenings, weekends and holidays, with the ability to lift up to 50 pounds and bend/reach as part of routine tasks.

Qualifications

• Experience leading housekeeping teams in a hotel setting.
• Strong guest service orientation and communication skills.
• Ability to bend, stoop, reach, and lift up to 50 pounds.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness and standards are met.
• Perform opening tasks for the housekeeping department and supervise Room Attendants, Housepersons and Laundry.
• Coach, train, and correct performance as necessary; report maintenance deficiencies via Work Order system.
• Assist team members to complete daily tasks and support operations during busy periods.
• Ensure adherence to schedules and provide coverage during weekends/holidays.

Job description

Description

Housekeeping Supervisor

If you enjoy being a part of a team, are hard-working, have a positive -can do attitude and strive to deliver exceptional customer service each day, we welcome for you to join our team. Must be available evenings, weekends and holidays.

The primary responsibility of the Housekeeping Supervisor position is to inspect guest rooms and public areas of the hotel as well as cleaning guest rooms to ensure hotel's standards are being met for cleanliness and condition.

Essential Functions

• Perform opening tasks for the department as described in the Housekeeping Operations manual.
• Consistently monitor the progress and performance of Room Attendants, Housepersons and Laundry.
• Assist in correcting performance as necessary through coaching and training.
• Report maintenance deficiencies using Work Order system.
• Assist Room Attendants, Housepersons and Laundry in completing tasks as necessary.
• Complete daily tasks as described in the Housekeeping Supervisor checklist.

Supportive Functions:

• Assist all guests as necessary to ensure a positive experience
• Any other tasks as requested by direct supervisor or other hotel management staff.

Requirements

Job Knowledge, Skills, and Abilities:

• Able to bend, stoop, kneel, and reach over shoulders repetitively.
• Able to push, pull and lift up to 50 pounds.
• Able to effectively interact with Team Members and guest.

Must be available weekends and holidays.

Education/Experience

Comparable hotel size and scope of experience preferred

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Our hotel functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Benefits:

• Competitive Wages, Paid Time Off, Bonus Program, Holiday Pay, Travel Discounts and much more!

Thank you for your interest!