Housekeeping Supervisor

Four Seasons Hotels and Resorts; New Orleans (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Discounted accommodations

Paid time off

Complimentary meals

Dry cleaning of uniforms

Discounted parking

Job summary

Four Seasons Hotel and Private Residences New Orleans is seeking a Housekeeping Supervisor to join our Rooms Team. We are looking for someone with excitement and dedication in delivering exceptional guest experiences through a cooperative, respectful approach.

The role involves inspecting a team, coaching staff, scheduling daily work, and ensuring cleanliness standards across guest areas. Candidates should have 1–2 years in housekeeping or laundry and possess US work authorization.

Qualifications

• One to two years of experience in Housekeeping or Laundry preferred.
• Strong communication skills.
• Work authorization in the United States.

Responsibilities

• Inspect the work of a team of Room Attendants and House Attendants responsible for cleaning and upkeep of a specific hotel area.
• Train and coach staff.
• Schedule daily work and collect status sheets for assigned areas.
• Monitor daily progress and inspect completed rooms to ensure standards are met.
• Coordinate work orders in the assigned section.
• Follow up to ensure work is completed and checkout rooms are released for sale.
• Monitor performance of House Attendants.
• Ensure sufficient supplies on guest floors.
• Check cleanliness of guest corridors, stairwells, elevators, and Linen Closets.
• Work harmoniously and professionally with co-workers and supervisors.

Skills

Strong communication

US work authorization

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role:

Four Seasons Hotel andPrivate ResidencesNew Orleans is seeking a Housekeeping Supervisor to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, and we are most effective when we work together cooperatively while respecting each other’s contribution and importance.

What you will do:

• Inspect the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
• Train and coach the staff.
• Schedule work to be done daily, collects room and floor status sheets for assigned work areas.
• Monitor each Room Attendant’s daily progress. Inspect completed rooms to assure that all standards have been met.
• Coordinate work orders in assigned section.
• Follow up to be sure work is completed. Releases checkout rooms to be sold.
• Monitor the performance of House Attendants.
• Assure that there are sufficient supplies on the guest floors.
• Check cleanliness of guest corridors, stairwells, elevators and Linen Closets.
• Work harmoniously and professionally with co-workers and supervisors.

What you will bring:

• One to two years’ experience working in Housekeeping or Laundry preferred
• Strong communication skills
• Work authorization in the United States

What we offer:

• Comprehensive compensation package including competitive wages
• Discounted Accommodations at the Four Seasons properties worldwide
• Paid time off including vacation, holiday and sick pay.
• Complimentary employee meals prepared bythe Four Seasons Culinary Team
• Complimentary dry cleaning of employee uniforms
• Discounted parking
• And much more!

Schedule and Hours:

• This is a full-time position. Candidates must be able to work mornings, evenings, nights, weekends, and holidays.

Four Seasons is an Equal Opportunity, Aff…