Turndown Attendant

Four Seasons Hotel and Residences New Orleans; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training & Development

Free hotel stays

Uniform dry cleaning

Employee meals

Parking discount

Job summary

Four Seasons Hotel and Residences New Orleans is seeking a turndown attendant to service guest rooms and fulfill housekeeping requests, ensuring guest comfort. The role involves maintaining room readiness and supporting the housekeeping team across shifts.

Ideal candidates have 1–2 years in housekeeping or laundry, strong communication skills, and US work authorization; English writing, reading and speaking abilities are required. Training and employee meals are provided.

Qualifications

• 1–2 years’ experience in Housekeeping or Laundry preferred.
• Strong communication skills.
• Work authorization in the United States.
• Basic writing, reading and speaking in English.

Responsibilities

• Clean occupied rooms according to standards.
• Remove used towels, replace with clean ones.
• Wipe bathroom surfaces and tidy clothes.
• Clear room service trays and prepare rooms for turnover.
• Restock amenities and supplies in guest rooms.
• Prepare unoccupied rooms for turndown for arriving guests.
• Perform full Room Attendant duties in occupied and late check‑out rooms.

Skills

Housekeeping experience

Communication skills

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About The Role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our dynamic Housekeeping team as a turndown attendant. The turndown attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level.

What You'll Do

• Has a set number of occupied rooms to clean during a shift.
• Remove used towels and replaces them with clean ones from the Linen Closet.
• Wipe down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot.
• Remove Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restock used amenities such as shampoo, lotions, cotton balls, stationery and pens.
• Prepare unoccupied rooms for turndown for arriving guests.
• Perform full Room Attendant duties in occupied rooms and late check-out rooms when needed.
  

What You Bring

• One to two years’ experience working in Housekeeping or Laundry preferred
• Strong communication skills
• Work authorization in the United States
• Basic writing, reading and speaking skills in English
  

What To Expect

• Work 25 hours a week that includes nights, weekends, and holidays.
• Work in a fast-paced environment with continuous movement on guestroom floors, pushing supply carts, and completing room preparations efficiently while maintaining attention to detail.
• Collaborate with housekeeping, front office, and hotel operations team to ensure every guest room is flawless and ready to exceed guest expectations.
  

What We Offer

• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted parking near hotel
• And much more!
  

Four Seasons is an Equal Opportunity, Aff. employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf