Housekeeping Supervisor

Embassy Suites Nashville at Vanderbilt Hilton; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hotel in Nashville seeks a Housekeeping Supervisor to lead the housekeeping team. Responsibilities include training and supervising staff, delegating tasks, conducting inspections, and maintaining cleanliness standards in both rooms and public areas. Candidates should have experience in hospitality and supervisory skills, ensuring adherence to hotel standards. Regular attendance and flexibility in scheduling are essential to align with business needs.

Qualifications

• Experience in a housekeeping supervisory role.
• Knowledge of housekeeping procedures and standards.
• Ability to train and manage team members.

Responsibilities

• Train and supervise housekeeping staff.
• Delegate cleaning assignments and monitor performance.
• Conduct inspections and ensure compliance with standards.

Skills

Supervisory skills

Training

Communication

Organization

Job description

Principle Responsibilities & Position Purpose:

Working lead housekeeping supervisory role. Responsibilities include training and supervising room/suite and house attendants to ensure all room/suites and public areas are cleaned, promote productivity and comply with hotel standards. Provide organization, instruction and guidance to members of the Housekeeping Staff. Acts as the head of the Housekeeping Department in the absence of the Executive Housekeeper.

• Distribute/delegate room and cleaning assignments to Housekeeping team members.
• Supervise and Monitor work performance of team members by conducting rooms and public area inspections. Complete reports, verify status reports, report clean suites to hotel front desk and/or load into automated property management systems.
• Monitor Lost and Found.
• Monitor payroll reports and work schedules.
• Plan and conduct staff meetings to ensure open communication amongst team members.
  Attend various operational related meeting to obtain and disseminate pertinent information.
• Ensure stock rooms and carts are maintained with proper supplies.

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Assist room attendants and housepersons in securing all supplies and tools necessary for the completion of daily tasks.
• Supports the housekeeping department's performance management process.
• Monitor proper use and compliance with hazardous chemicals and the Hazcom program.
• Promote team member loyalty and empowerment.
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas.
• Quarterly linen inventory.
• Other duties as requested.