Housekeeping Supervisor

Landry's Inc.; Las Vegas (NV); Presencial; USD 42 000 - 55 000; Tempo integral

Resumo da oferta

Landry's, Inc. in Las Vegas is seeking a Housekeeping Supervisor to oversee housekeeping staff, assign workload, and inspect rooms and common areas per policy. The role emphasizes guest service aligned with K.E.E.P.

values and requires English communication and supervisory skills. Qualifications include a high school diploma or equivalent, 21+ years old, and preferred bilingual Spanish. This on-site leadership position involves enforcing rules and guiding team performance in a fast-paced hotel

Qualificações

• Excellent interpersonal, problem solving and customer service skills.
• Professional appearance and demeanor.
• Ability to effectively communicate in English, in both written and oral forms.
• Minimum age requirement is 21.
• High school diploma or equivalent.
• Supervisory experience preferred, but not required
• Bi-Lingual Spanish speaker, preferred, but not required
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.

Responsabilidades

• Supervision of housekeeping employees.
• Conduct multiple physical inspections of hotel rooms, suites, guest common areas and employee areas.
• Assist hotel guest with inquires and or problem resolution.
• Maintain department and company rules and regulations and insure prompt and fair enforcement.
• Evaluate employee’s performance and make recommendations.
• Provides subordinates with guidance and information to ensure productivity is efficient and effective.
• Maintain departmental rules and procedures as approved by the Directors of Housekeeping
• Performs other duties and responsibilities as assigned.

Conhecimentos

Customer service

English communication

Interpersonal skills

Problem solving

Supervisory experience (preferred)

Bilingual Spanish (preferred)

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Overview

The primary responsibility of the Housekeeping Supervisor is to supervise housekeeping employees, assign workload, inspect rooming areas and enforcement of all department and company policy and procedures. This position also exhibits a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Supervision of housekeeping employees.
• Conduct multiple physical inspections of hotel rooms, suites, guest common areas and employee areas.
• Assist hotel guest with inquires and or problem resolution.
• Maintain department and company rules and regulations and insure prompt and fair enforcement.
• Evaluate employee’s performance and make recommendations.
• Provides subordinates with guidance and information to ensure productivity is efficient and effective.
• Maintain departmental rules and procedures as approved by the Directors of Housekeeping
• Performs other duties and responsibilities as assigned.

Supervisory Responsibilities

• Guest Room Attendant Employees.
• Housepersons Employees.
• Utility Housepersons Employees.

Qualifications

• Excellent interpersonal, problem solving and customer service skills.
• Professional appearance and demeanor.
• Ability to effectively communicate in English, in both written and oral forms.
• Minimum age requirement is 21.
• High school diploma or equivalent.
• Supervisory experience preferred, but not required
• Bi-Lingual Spanish speaker, preferred, but not required
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips