Housekeeping Supervisor

Hyatt House / Hyatt Place LAX / Century Blvd; Los Angeles (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join Hyatt as a Housekeeping Supervisor in Los Angeles, where you'll lead a team dedicated to exceptional guest experiences. Oversee cleanliness standards, mentor staff, and contribute to a positive, inclusive workplace culture while enjoying benefits like healthcare and a bonus.

Benefits

Healthcare insurance at no-cost

Dental insurance

Vision insurance

401(K) plan with employer match

Paid holidays, vacation, and personal time off

Tuition reimbursement program

Discounted hotel rooms for team members

A $250 sign on bonus

Qualifications

• Three years experience in a similar position.
• Ability to communicate in English.
• Self-starting personality with a professional appearance.

Responsibilities

• Supervise room attendants and conduct inspections.
• Ensure cleanliness and compliance with Hyatt standards.
• Assist with scheduling and inventory control.

Skills

Communication

Teamwork

Problem Solving

Education

High school or equivalent

Job description

At Hyatt, our Housekeeping Supervisor plays a viral role in delivering the exceptional service and cleanliness our guest expect.

ESSENTIAL JOB FUNCTIONS:

We are seeking a motivated Housekeeping Supervisor with experience in the hospitality industry. This role is responsible for detailed room inspections, ensuring cleanliness, orderliness, and appearance standards are maintained in guest rooms, public areas and back of the house areas. This role also involves mentoring colleagues, ensuring compliance with Hyatt Policies, and supporting a positive, inclusive workplace culture in line with our purpose.

• Supervise and support room attendants, housepersons, and other housekeeping team members in alignment with Hyatt brand standards.
• Conduct regular room inspections and audits of public areas to maintain cleanliness, safety, and guest readiness.
• Assist with scheduling, inventory control, and supply requisition.
• Collaborate with Front Office, Engineering, to ensure a seamless guest experience.

REQUIRED SKILLS AND ABILITIES:

Must have three years of experience and or in a similar position.

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 15lbs.

PERFORMANCE STANDARDS

Work Habits:

In order to maintain a positive guest and team members experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

QUALIFICATIONS:

To perform this position successfully, an individual must be able to perform each essential function satisfactory. The requirements listed are representative of the knowledge, skill, and/or ability required. Preferred to have at least one year of experience in the hotel industry and or a similar position.

• Will acquire a Criminal Background Check, and E-Verify

Required Experience:

• Must have five years of experience and or in a similar position.

Required Education

• High school or equivalent

TEAM CULTURE:

Dedicated, satisfied, and engaged team members are the key to our continued success. At the Hyatt Place I Hyatt House Los Angeles International Airport, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Our employees are eligible for our extensive menu of benefit programs.

The Hyatt Place I Hyatt House LAx benefits offerings include:

• Healthcare insurance for you and your qualifying family provided at no-cost.
• Dental insurance
• Vision insurance
• Short-/long-term disability insurance
• 401(K) plan with employer match
• Domestic Partner coverage
• Paid holidays, vacation, and personal time off
• Tuition reimbursement program
• Discounted hotel rooms for team members and family
• A $250 sign on bonus paid out after successfully completing the 90-day probation of employment.

When you think of teams, companies and opportunities there are always some that stand out above all others. That search is why you ended up here with our team. We stand out in our industry because we have belief in the people and the culture. Take that next step in the best part of your career journey by connecting with our hiring team. Don’t look back, as your future is a wonderful journey ahead!

Today, Hyatt remains a beacon of innovation, quality, and success. This continued leadership is the result of our employees staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Yes – To Opportunities and Positive Experiences.
• Ambitious- We believe in having a strong desire and determination to achieve success.
• Thriving- We encourage you to grow and succeed and help you accomplish your goals.
• Thoughtful- Hyatt cares and is attentive to both our guest and employees to their needs and feelings.

If you LOVE what you do, a Housekeeping Supervisor position with the Hyatt Place I Hyatt House LAxHotel is a great opportunity for you.

The Hyatt Place I Hyatt House Los Angeles International Airport provides equal employment opportunities to all (EEO/AA/Disabled/Veterans) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Hyatt Place I Hyatt House complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence.

Source: Hospitality Online