Housekeeping Supervisor

Hyatt House; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading hospitality company as a Housekeeping Supervisor in Los Angeles, where you'll oversee housekeeping staff, ensure high cleanliness standards, and play a pivotal role in guest satisfaction. Benefit from an inclusive team culture and enjoy extensive perks, including a sign-on bonus, paid holidays, and health benefits.

Benefits

Healthcare

Dental

Vision

Disability insurance

401(k) with employer match

Paid holidays

Vacation

Personal time

Tuition reimbursement

Discounted hotel stays

Qualifications

• 3-5 years of experience in a similar role required.
• Ability to communicate in English is a must.
• Professional appearance and manner should be maintained.

Responsibilities

• Supervise housekeeping team and conduct detailed room inspections.
• Ensure compliance with Hyatt standards and provide guest readiness.
• Assist with scheduling and inventory control.

Skills

Communication

Leadership

Team Player

Education

High school diploma or equivalent

Job description

Join to apply for the Housekeeping Supervisor role at Hyatt House.

At Hyatt, our Housekeeping Supervisor plays a vital role in delivering the exceptional service and cleanliness our guests expect.

ESSENTIAL JOB FUNCTIONS:

We are seeking a motivated Housekeeping Supervisor with experience in the hospitality industry. This role is responsible for detailed room inspections, ensuring cleanliness, orderliness, and appearance standards are maintained in guest rooms, public areas, and back-of-house areas. The role also involves mentoring colleagues, ensuring compliance with Hyatt policies, and supporting a positive, inclusive workplace culture in line with our purpose.

• Supervise and support room attendants, housepersons, and other housekeeping team members in alignment with Hyatt brand standards.
• Conduct regular room inspections and audits of public areas to maintain cleanliness, safety, and guest readiness.
• Assist with scheduling, inventory control, and supply requisition.
• Collaborate with Front Office and Engineering to ensure a seamless guest experience.

REQUIRED SKILLS AND ABILITIES:

Must have three years of experience in a similar position. Must be able to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Good communication skills with guests. Willing to help co-workers and be a team player. Able to withstand prolonged periods of standing and/or walking. Ability to lift at least 15 lbs.

PERFORMANCE STANDARDS:

Maintain work habits that meet and exceed hotel standards for procedures, dress, grooming, punctuality, and attendance. Be adaptable to change and willing to learn new skills. Solve routine problems and ask for help when needed.

QUALIFICATIONS:

Must be able to perform each essential function satisfactorily. Preferred to have at least one year of experience in the hotel industry or a similar position. Will need to pass a criminal background check and E-Verify.

Required Experience: Five years in a similar role.

Required Education: High school diploma or equivalent.

TEAM CULTURE:

Our dedicated and engaged team members are key to our success. We offer extensive benefits including healthcare, dental, vision, disability insurance, 401(k) with employer match, paid holidays, vacation, personal time, tuition reimbursement, discounted hotel stays, and a $250 sign-on bonus after 90 days of employment.

We value our core principles of Hospitality, Opportunities, Ambition, Growth, and Thoughtfulness, and seek individuals who share these values.

Hyatt is an equal opportunity employer. This position is at a location where Hyatt is not the employer; the employer may be a third-party management company responsible for employment benefits.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality