Housekeeping Supervisor

Residence Inn Austin Georgetown; Georgetown (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Residence Inn Austin Georgetown seeks a Housekeeping Supervisor to lead the team of House Attendants, organize shifts, train staff, and ensure rooms and public areas meet cleanliness standards. Strong sanitation knowledge and people management required.

You will monitor supplies, respond to guest requests, and uphold safety policies. This on-site role offers hands-on leadership in a fast-paced hospitality environment, with a focus on guest satisfaction and consistent, high-quality cleaning

Qualifications

• Experience leading a housekeeping team in a hotel or large facility.
• Ability to supervise cleaning and maintenance tasks across multiple areas.
• Comfort with using cleaning equipment and chemicals.
• Excellent communication and guest-service orientation.
• Ability to read instructions and safety policies.

Responsibilities

• Lead daily housekeeping operations and oversee Attendants.
• Train staff on cleaning tasks and safety standards.
• Schedule shifts and coordinate replacements.
• Check rooms and public areas for tidiness.
• Respond to guest requests and resolve issues.
• Monitor stock of cleaning supplies.
• Ensure compliance with sanitation policies.

Skills

Detail-oriented

Housekeeping supervisor experience

Cleaning/maintenance experience

Industrial cleaning equipment

Organizational & team management

Stamina for physical work

Flexible shifts including weekends

Education

High School Diploma

Job description

Description

Job Title: Housekeeping Supervisor

Job Summary:

The Housekeeper Supervisor will lead the team of House Attendants and ensure we provide excellent customer service. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. The Housekeeping Supervisor will need to have a good understanding of sanitation regulations and team management abilities and ensure daily housekeeping operations run smoothly and that guests are satisfied.

Supervisory Responsibilities:

• Oversee staff on a daily basis.

Duties/Responsibilities:

• Train housekeepers on cleaning and maintenance tasks.
• Check rooms and common areas, including stairways and lounge areas, for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Establish and educate staff on cleanliness, tidiness and hygiene standards.
• Motivate team members and resolve any issues that occur on the job.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.
• Participate in large cleaning projects as required.
• Ensure compliance with safety and sanitation policies in all areas.

Requirements

Required Skills/Abilities:

• Detail-oriented and thorough.
• Work experience as a Housekeeping Supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings and weekends.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.
• High School Diploma is a plus.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Equal Employment Opportunity:

It is the policy of Mid-Continent Hospitality LLC. to recruit and hire qualified candidates for employment, regardless of their race, color, creed, religion, sex, age, national origin, mental or physical disability, veteran status, or any other condition protected by law.