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A leading hospitality company is seeking a Housekeeping Supervisor to ensure exceptional guest experiences. This role involves supervising housekeeping staff, coordinating room readiness, and maintaining brand cleanliness standards. Ideal candidates will bring prior housekeeping experience and a commitment to teamwork and service excellence.
Hotel:
Kansas City Residence Inn10300 N Ambassador Dr
Kansas City, MO 64153Housekeeping Supervisor
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
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Primary Purpose:
The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.
Work Performed:
The HousekeepingSupervisorwill be tasked with the following duties, responsibilities, and assignments:
Coordinate activities with other departments to ensure that services are provided in an efficient and timely mannerin accordance with established servicestandards;
Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are notmet;
Provide direction, support, timely feedback and recognition of performancein keeping with Atrium’s performance management standardsand CoreValues;
Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify roomstatuses;
Forecast necessary levels of staffing and supplies to facilitate effective scheduling and orderingwith a focus on profitability and costcontrol;
open and close housekeepingdepartmentby assigning and monitoring dailyoperations;
Manage Lost and Found by tracking items, communicating with guests and scheduling items to bereturned;
Promote sanitation, safety, and security efforts of thehotel;
Assist with scheduling Associates according to businesslevels;
Able to conduct daily stand up with the housekeepingteam;
Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean andsafe;
Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
Any and allother work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Six (6) months of housekeeping and/orrelatedexperience
Preferred Prior Experience:
Hospitality experience
Preferred Education:
High school diploma or equivalent
Preferred Technology:
Basic computer knowledge
Physical:
Able to lift a minimum of 50lbsoccasionally and 25lbs regularly
Ableto bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy