Housekeeping Supervisor

ViziRecruiter,LLC.; Iowa (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Benefits Insurance package

$700 Referral Bonus Program

Discounted Casino bus tickets

Education reimbursement program

Career development opportunities

Career development opportunities

Job summary

A leading hospitality company is seeking a Housekeeping Supervisor in Louisiana. The ideal candidate should have an associate degree and 2-3 years of supervisory experience in housekeeping. Responsibilities include maintaining cleanliness standards, managing staff, and ensuring guest satisfaction. Candidates must possess excellent organizational, interpersonal, and communication skills. This role involves flexible hours and opportunities for career development.

Qualifications

• Experience as a Housekeeping Supervisor in a medium to large hotel.
• Ability to maintain confidentiality and professionalism.
• Excellent business communication and time management skills.
• Ability to manage schedules and inventories effectively.
• Familiarity with safety and regulatory requirements in hotel operations.

Responsibilities

• Maintain AAA Four Diamond requirements and standards.
• Manage team schedules and performance appraisals.
• Conduct daily room inspections for cleanliness and standards.
• Address guest requests and complaints to uphold service excellence.
• Manage supplies, training, and audits; ensure timely feedback and performance appraisals.
• Schedule staff efficiently and supervise housekeeping operations.
• Keep equipment and chemicals stored and used safely.
• Maintain professional appearance and conduct consistent with company policy.
• Collaborate with other departments to ensure smooth operations.

Skills

Interpersonal skills

Organizational skills

Guest service skills

Training and problem-solving

Microsoft Office competence

Problem-solving

Education

Associate degree in management/business/finance

Tools

Microsoft Office

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short‑Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Adhere to guest service requirement listed above.
• Maintain AAA Four Diamond requirements and standards.
• Adhere to standards and operating procedures as outlined in the Ameristar Housekeeping Manual.
• Follow the inspection program for all guest rooms and housekeeping responsible areas.
• Fills all reasonable guest requests, and follows up on guest complaints to ensure AAA Four Diamond standards are met.
• Able to perform all job descriptions that report to your position.
• Ensure safe and proper use of all equipment and chemicals.
• Maintains a safety program to ensure all Team Members have a safe work environment.
• Manage/Control supplies and inventory in the department.
• Conduct the approved departmental training program to ensure all Team Members are properly trained to their assigned task.
• Ensure all Team Member performance appraisals are completed in a timely manner and appropriate feedback is administered.
• Proficient in scheduling.
• Consistently updates himself/herself in the latest equipment and chemicals.
• Adheres to the approved preventative maintenance program on guest rooms and guest areas.
• Conducts daily room inspections to ensure a high quality of cleanliness.
• Ensures every room is inspected every day.
• Must maintain the Ameristar expectation on Team Member files and file audits.
• Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.
• Address Team Member questions and concerns.
• Develop, implement, maintain, and monitor an effective team member relations program through effective communication.
• Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship.
• Hires, trains, coaches, assesses and reviews the job performance of subordinates including both non‑exempt and exempt team members.
• Continue professional development of self and subordinates as well as assist all team members with career planning and counseling as needed.
• Maintain a high level of professional appearance, demeanor, ethics, and image of self and subordinates.
• Conduct and attends all regular departmental meetings as well as other related meetings.
• Maintains an appropriate level of community affairs involvement.
• Completes necessary reports in a timely manner to meet deadlines.
• Must be able to work flexible hours including evenings, weekends, and holidays.

Requirements

• Associate degree preferable with emphasis in management, business, finance OR an equivalent combination of education and experience.
• Preferably two (2) to three (3) years’ experience as a Housekeeping Supervisor in a medium to large hotel (years of experience vary by position).
• Equivalent combination of education and experience from the combined listed above.
• Training and problem‑solving skills.
• Must have excellent interpersonal skills.
• Must have excellent organizational skills.
• Strong guest service skills.
• Ability to work effectively, independently and as part of a team.
• Must have excellent business communication skills and strong time management skills.
• Fully Competent in Microsoft Office.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with team member relations issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organizations.
• Uses diplomacy and tact to build constructive and effective relationships including during high‑tension situations.
• Ability to obtain support for ideas and actions from subordinates, peers, or superiors in order to accomplish a task or goal.
• Deals with simple and complex concepts effectively.
• Shares or divides attention among several ongoing activities, projects or assignments.
• Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.
• Ability to adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing customer service.
• Ability to identify circumstances or incidents that require the notification and/or approval of others.
• Ability to interpret and explain company policies and procedures to others.
• Ability to obtain support for ideas and actions from subordinates, peers, or superiors I order to accomplish a task or goal.
• Ability to do the work of those supervised.