Housekeeping Supervisor

Sage Hospitality Group; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Housekeeping Supervisor for the Marriott Denver Tech Center to enhance guest satisfaction through effective supervision and training of housekeeping staff. This role offers a dynamic work environment with numerous benefits, including healthcare and employee discounts.

Benefits

Medical, dental, & vision insurance

401(k) program with employer matching

Tuition Reimbursement

Marriott and Sage Hotels Discounts

Free On-Site Parking

One free hot meal per shift

Free RTD EcoPass

Employee Referral Bonus Program

Qualifications

• One to two years of experience in a related position.
• Working knowledge of housekeeping services and operations.

Responsibilities

• Supervise housekeeping staff and ensure maximum efficiency.
• Inspect cleaning of guest rooms and public areas for compliance with standards.
• Respond to guest requests and manage guest satisfaction.

Skills

Supervisory Skills

Knowledge of Housekeeping

Education

High School Education or Equivalent

Job description

Why us?

Applications open until 07/16/2025 or until position is filled.

The Marriott Denver Tech Center Hotel, a part of Sage Hospitality Group, is looking for individuals to join their team and uphold Marriott's promise of "Wonderful Hospitality. Always."

As a host, you'd be essential in delivering thoughtful, heartfelt, and forward-thinking service to both guests and fellow associates. Sage Hospitality emphasizes a dynamic and progressive culture focused on customer service and enriching lives.

The hotel itself boasts 605 guest rooms, over 49,000 square feet of meeting space, and a charming local Beer Garden. Its location in the Denver Tech Center offers convenient access to the light rail for downtown Denver and nearby attractions like Greenwood Village, Comedy Works, and the Landmark Theater.

The Marriott Denver Tech Center values uniqueness and authenticity, fostering a community built on integrity, respect, innovation, and togetherness. If you're passionate about hospitality and want to be part of a team that embraces individuality, consider applying!

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Responsibilities

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
• Requires supervisory skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Ability to communicate information and hotel services to management and guests.
• Ability to inspect guest rooms, public areas, and back of house, and review reports.
• Ability to communicate with guests, on a telephone, and on a two-way radio with associates.
• Ability to interpret reports.
• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.
• Occasional kneeling required.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Medical, dental, & vision insurance - For Full-Time Associates

Health savings and flexible spending accounts - For Full-Time Associates

Basic Life and AD&D insurance - For Full-Time Associates

Paid time off for vacation, sick time, and holidays - For Full-Time Associates

Eligible to participate in the Company’s 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement - For Full-Time Associates

Marriott and Sage Hotels and Restaurant Discounts Worldwide

Free On-Site Parking

One free hot meal per shift

Free RTD EcoPass - For Full-Time Associates

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $23.00 - USD $23.00 /Hr.