Housekeeping Supervisor

Opal Grand Resort; Delray Beach (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

401(k)

Complimentary Meal for every shift

Hotel Discounts

Friends and Family Discount

Short Term Disability

Discounts for F&B and retail

Job summary

Opal Grand Resort in Delray Beach, FL is seeking a Housekeeping Supervisor to lead the housekeeping team and ensure top-tier cleanliness and guest service. The role includes supervising staff, managing laundry duties, inventory, and guest relations on a daily basis.

The position requires prior housekeeping experience, strong communication and organizational skills, and a focus on professionalism and safety. Join a team committed to excellence in hospitality.

Qualifications

• High School Diploma/GED is a plus but not required.
• Previous experience in housekeeping is required.
• Exceptional interpersonal skills are expected.
• Strong written and verbal communication skills are required.
• Good time management and organizational abilities are essential.
• Experience with conflict resolution is beneficial.
• Patience and active listening are important.

Responsibilities

• Supervises housekeeping staff as duties are being performed.
• Oversees laundry staff duties and tasks.
• Manages stock in supply rooms and orders supplies per budget.
• Receives and addresses guest complaints regarding housekeeping.
• Keeps guest rooms and common areas clean and hazard-free.
• Organizes staff during the day and leads daily meetings.
• Assists guests with questions and requests.
• Maintains high level of professional customer service.
• Trains new housekeepers and support staff.
• Assists with room cleaning when needed.
• Performs guest room inspections per company standards.

Skills

Interpersonal skills

Written and verbal communication

Time management

Organization

Patience and listening

Conflict resolution

Education

High School Diploma/GED

Job description

We are looking to add a Housekeeping Supervisor to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.

The housekeeping supervisor is the lead housekeeper on a team; he or she will be required to oversee all housekeeping duties within a particular facility or on a particular team.

Benefits:

• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• 401(k)
• Complimentary Meal for every shift worked
• Hotel Discounts with OPL
• Friends and Family Discount at Opal Grand
• Short Term Disability
• Discounts available for food + beverage and retail outlets

Responsibilities:

• Supervises housekeeping staff as duties are being performed
• Supervises the duties and tasks of laundry staff
• Stocks and maintains supply rooms; orders supplies according to a budget
• Receives, processes, and handles guest complaints in regard to housekeeping services
• Ensures that guest rooms and all common areas are kept clean and free from hazards
• Organizes all staff during the day and hosts daily meetings with housekeeping staff
• Assists guests with questions and basic requests
• Provides a high level of customer service at all times; remains professional
• Trains new housekeepers and support staff
• Assists cleaning rooms when needed
• Performs guest room inspections according to company standards

Qualifications:

• High School Diploma/GED a plus but not required
• Previous experience in housekeeping required
• Exceptional interpersonal skills
• Written and verbal communication skills
• Good time management and organizational skills
• Conflict resolution experience
• Patience and good listening skills

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.