Housekeeping Supervisor

OTO Development; Jacksonville (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holidays

Travel discounts

Job summary

OTO Development is seeking a Housekeeping Supervisor to oversee guest rooms, public spaces, and staff schedules at our Florida property. You will coordinate cleaning, training, and inventory control while maintaining brand standards and guest satisfaction.

You will lead the housekeeping team, conduct new-employee training, monitor safety procedures, and work with front desk and maintenance to meet budget guidelines and quality targets.

Qualifications

• You must demonstrate strong leadership and lead by example.
• Excellent communication and customer service skills.
• Highly organized and efficient in managing multiple tasks.
• Physically able to perform demanding housekeeping duties.

Responsibilities

• Inspect guest rooms, public spaces, and hallways for cleanliness and order.
• Coordinate cleaning and maintenance schedules with front desk and maintenance.
• Verify laundry completion and inventory restocking.
• Train housekeeping staff on tasks and daily schedules.
• Support leadership in managing labor costs within budget guidelines.
• Follow safety procedures and participate in safety initiatives.
• Develop staff work schedules and assignments with management.
• Conduct regular area tours and monitor productivity.
• Assist the General Manager with team selection and reviews.
• Ensure compliance with brand quality standards.
• Maintain guest relationships and professional appearance.

Skills

Leadership

Communication

Customer service

Organizational skills

Job description

We are pleased to announce a wonderful opportunity for a Housekeeping Supervisor.

What will you be doing most days?

• Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
• Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
• Verify completion of laundry and inventory restocking
• Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules. Conducts new employee training
• Support the hotel’s leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
• Follow facility safety and security guidelines. Participates in property safety committee and serves as an emergency responder for the location
• Manage supply inventory and monitors storage procedures and Housekeeper / House Attendant cart arrangements. Ensures safe chemical handling and proper chemical usage procedures
• Develop work schedules and coordinates staff work assignments in conjunction with hotel General Manager or Assistant General Manager and facility staffing guidelines
• Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments. Performs or assists with cleaning duties as necessary
• Assist the General Manager in team member selection process and provides input for associate performance reviews
• Ensure that facility complies with brand quality performance standards
• Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards

What are the requirements for this position?

• You are neat, organized, and efficient
• You have strong leadership skills and take pride in leading my example
• You have strong communication and customer service skills
• You know doing a great job can be physically challenging, but you are up for the task
• You value a job well done
• You take pride in presenting a spotless room
• You know how to pick the appropriate cleaning tool and tonic to clean just about anything

Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position will require little to no travel outside the property and surrounding areas.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Housekeeping Supervisor

Department: Housekeeping

Hourly

Position Reports to: General Manager

Revised 5/8/26