Housekeeping Supervisor

Middletown-Hotel-Management; Dayton (OH); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Middletown-Hotel-Management is seeking a Housekeeping Supervisor to lead the housekeeping, laundry, and house person teams. You will partner with Front Desk and Maintenance to ensure the guest experience is seamless and all areas meet cleanliness and safety standards.

You will mentor and coach staff, oversee onboarding and training, and drive productivity while maintaining professionalism and integrity in busy, high-stress periods.

Qualifikationen

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong communication skills and the ability to interact professionally with guests and colleagues.
• Detail-oriented with the ability to train, mentor, and manage performance.

Aufgaben

• Oversee housekeeping, laundry and house person teams and ensure guest rooms and public areas meet standards.
• Collaborate with Front Desk and Maintenance to ensure smooth operation and guest satisfaction.
• Model expected behaviors, lead onboarding and ongoing training, and drive productivity while staying calm under pressure.
• Accountable for the entire housekeeping department including performance management and succession planning.

Kenntnisse

Leadership

Communication

Coaching

Training

Team management

Jobbeschreibung

Requirements:

As the Housekeeping Supervisor, you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property's cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property's high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels. As a Supervisor, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest's needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From on boarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver's seat and leading others to success
• You are actively engaged and passionate about where you work
• You work with professionalism and integrity.