Housekeeping Supervisor

Hampton-By-Hilton; Cumming (GA); On-site; USD 19,000 - 28,000; Full time

Job summary

Hampton-By-Hilton in Cumming, GA is seeking a detail-oriented Housekeeping Supervisor to lead the housekeeping and laundry teams, ensure cleanliness standards, and manage costs.

You will schedule staff, monitor inventory, perform room and public area inspections, and collaborate with other departments to elevate guest satisfaction.

Previous housekeeping or supervisory experience is welcome, but we hire at all levels; proficiency with Excel/Outlook is a plus.

Qualifications

• Experience in housekeeping or hotel operations preferred but not required.
• Ability to supervise staff and manage schedules.
• Strong attention to cleanliness and guest satisfaction.
• Proficient with basic office software (Excel, Word, Outlook).

Responsibilities

• Complete and maintain accurate inventory records for housekeeping supplies.
• Collaborate with other departments to ensure guest satisfaction.
• Inspect rooms and public areas to ensure quality and cleanliness.
• Supervise and motivate housekeeping staff to maintain high standards.
• Manage scheduling and productivity to meet labor and budget goals.

Skills

Staff supervision

Cost control

Guest satisfaction focus

Collaboration

Tools

PMS software

Excel

Word

Outlook

Job description

The Housekeeping Supervisor is primarily responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel. This leader manages the housekeeping and laundry departments efficiently and controls costs by performing the following duties.

• Complete and maintain accurate inventory records for housekeeping supplies to meet operational needs.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
• Conduct inspections of rooms and public areas to ensure adherence to quality and cleanliness standards.
• Supervise and motivate housekeeping staff to maintain high cleanliness standards in guest rooms and public spaces.
• Manage scheduling, assignments, and productivity to meet labor and budget goals
• Previous housekeeping experience is preferred but not essential.
• Physical ability to stand, walk, and lift up to 50 pounds as needed.
• Previous housekeeping or supervisory experience is preferred but not required—we welcome applicants at all levels.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Proficiency in property management systems and basic office software (e.g., Microsoft Excel, Word, Outlook).

Compensation

$17 hourly

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.