Housekeeping Supervisor

WoodSpring Suites Cartersville - Emerson; Cartersville (GA); On-site; USD 25,000 - 26,000; Full time

Job summary

WoodSpring Suites Cartersville - Emerson is seeking a Housekeeping Supervisor to lead the housekeeping and laundry teams, ensure cleanliness standards, and optimize costs while delivering exceptional guest experiences.

The role requires strong leadership, attention to detail, and proficiency with PMS Rooms Management and MS Office tools. On-site position in Cartersville, GA.

Qualifications

• Strong leadership and organizational skills.
• Experience in housekeeping or supervisory roles preferred.

Responsibilities

• Address guest concerns promptly and professionally to ensure an exceptional stay experience.
• Complete and maintain accurate inventory records for housekeeping supplies to meet operational needs.
• Conduct inspections of rooms and public areas to ensure adherence to quality and cleanliness standards.
• Monitor and manage labor productivity and department costs, adhering to budgeted guidelines.
• Provide training and support to team members, fostering a positive work environment.

Skills

Leadership

Organizational skills

Customer service

Tools

PMS Rooms Management

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

The Housekeeping Supervisor is primarily responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel. This leader manages the housekeeping and laundry departments efficiently and controls costs by performing the following duties.

• Address guest concerns promptly and professionally to ensure an exceptional stay experience.
• Complete and maintain accurate inventory records for housekeeping supplies to meet operational needs.
• Conduct inspections of rooms and public areas to ensure adherence to quality and cleanliness standards.
• Monitor and manage labor productivity and department costs, adhering to budgeted guidelines.
• Provide training and support to team members, fostering a positive work environment.
• Strong organizational and leadership skills with an eye for detail.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Previous housekeeping or supervisory experience is preferred but not required—we welcome applicants at all levels.
• Proficiency in PMS Rooms Management, Microsoft Excel, Word, Outlook, and PowerPoint
• Physical ability to stand, walk, and lift up to 50 pounds as needed.

Compensation

$18 - $19 hourly

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!