Housekeeping Supervisor

The Summit Hotel

Cincinnati (OH)

On-site

USD 42,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Health, Dental, Vision, Life Insurance

Job summary

Valor is seeking a Housekeeping Supervisor at The Summit Hotel in Cincinnati, OH. The role supervises all housekeeping activities to maintain the highest cleanliness standards while protecting assets and guest satisfaction.

You will train staff, inspect guest areas, and partner with maintenance and front desk to ensure rooms are ready for guests. Weekend and holiday hours are required, with a focus on safety and efficiency.

Qualifications

  • Minimum 3 years in Rooms Management or a related management role.
  • Hotel experience preferred.
  • Strong leadership, motivation, and communication skills.
  • Ability to make decisions under pressure and resolve conflicts.
  • Weekend/holiday/flexible hours required.

Responsibilities

  • Inspect guest rooms, bathrooms, and public areas to ensure cleanliness and safety.
  • Train and supervise housekeeping staff on cleaning techniques and safety procedures.
  • Address and resolve guest complaints regarding housekeeping promptly.
  • Manage inventory of cleaning supplies and ensure materials are available.
  • Collaborate with maintenance and front desk to prepare rooms for guests.
  • Conduct regular audits and spot checks for quality control.

Skills

Leadership
Communication
Staff Training
Conflict Resolution
Flexibility
Hotel Experience
Decision-Making
Team Supervision

Job description

## Housekeeping SupervisorApplylocations: The Summit Hotel Cincinnati, OHposted on: Posted 3 Days Agojob requisition id: JR108727# **COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILE :Under the leadership of the Executive Housekeeper or the Director of Housekeeping, you are to provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.ESSENTIAL RESPONSIBILTIES➢ Conduct Inspections: Regularly inspect guest rooms, bathrooms, and public areas to ensure they meet cleanliness and safety standards. Document and report any issues or deficiencies to the appropriate department.➢ Staff Training and Supervision: Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.➢ Guest Interaction: Address and resolve guest complaints regarding housekeeping services promptly and professionally.➢ Inventory Management: Assist in management of cleaning supplies and maintain inventory levels to ensure all necessary materials are available.➢ Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure rooms are ready for guests and to facilitate smooth operations.➢ Quality Control: Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES*** Minimum of 3 years’ experience in Rooms Management or a related management position.* Hotel experience preferred.* Strong leadership qualities, the ability to motivate staff, and excellent communication skills.* Ability to make effective decisions under pressure and resolve conflicts.* Must be able to work weekends, holidays, and flexible hours as needed by the business.**PHYSICAL DEMANDS*** Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs* Be able to push and pull carts* Good vision for detailed inspection* Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.# # BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition Reimbursement
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