Housekeeping Supervisor

The Federal Hotel Downtown Carson City, an Ascend Collection Hotel; Carson City (NV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daily Pay

Team Member Hotel Discount

Uniforms Provided

Health, Dental, Vision & Life

Paid PTO

401k with employer match

Job summary

Valor Hospitality is seeking a Housekeeping Supervisor in Carson City to oversee all housekeeping activities for the hotel, ensuring the highest cleanliness standards and guest satisfaction while controlling expenses. You will inspect rooms, train staff, address guest concerns, manage inventory, and coordinate with maintenance and front desk to ensure smooth operations.

The role requires at least 3 years in rooms management, strong leadership, excellent communication, and the ability to work

Qualifications

• Minimum of 3 years’ experience in Rooms Management or a related management position.
• Hotel experience preferred and strong leadership qualities.
• Excellent communication skills and ability to resolve conflicts.
• Ability to work weekends, holidays, and flexible hours as needed by the business.

Responsibilities

• Conduct Inspections: Regularly inspect guest rooms, bathrooms, and public areas to ensure cleanliness and safety standards.
• Staff Training and Supervision: Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.
• Guest Interaction: Address and resolve guest complaints regarding housekeeping services promptly and professionally.
• Inventory Management: Manage cleaning supplies and maintain inventory levels.
• Collaboration: Work with maintenance and front desk to ensure rooms are ready for guests and smooth operations.
• Quality Control: Conduct audits and spot checks to ensure quality control.

Skills

Rooms Management

Leadership

Staff Training

Communication

Decision Making

Flexibility

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILE :Under the leadership of the Executive Housekeeper or the Director of Housekeeping, you are to provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.ESSENTIAL RESPONSIBILTIES➢ Conduct Inspections: Regularly inspect guest rooms, bathrooms, and public areas to ensure they meet cleanliness and safety standards. Document and report any issues or deficiencies to the appropriate department.➢ Staff Training and Supervision: Train and supervise housekeeping staff on cleaning techniques, safety procedures, and guest service standards.➢ Guest Interaction: Address and resolve guest complaints regarding housekeeping services promptly and professionally.➢ Inventory Management: Assist in management of cleaning supplies and maintain inventory levels to ensure all necessary materials are available.➢ Collaboration: Work closely with other departments, such as maintenance and front desk, to ensure rooms are ready for guests and to facilitate smooth operations.➢ Quality Control: Conduct regular audits and spot checks to ensure quality control and consistency among housekeeping staff.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESMinimum of 3 years’ experience in Rooms Management or a related management position.Hotel experience preferred.Strong leadership qualities, the ability to motivate staff, and excellent communication skills.Ability to make effective decisions under pressure and resolve conflicts.Must be able to work weekends, holidays, and flexible hours as needed by the business.PHYSICAL DEMANDSPhysical stamina to stand, walk, bend,and lift objects weighing up to 50 lbsBe able to push and pull cartsGood vision for detailed inspectionManual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.#INDFEDERALBENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition Reimbursement