Housekeeping Supervisor

Hyatt Hotels Corporation; Chicago (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health and welfare plans

Life insurance

401(k) plan with match

Paid time off

Job summary

Hyatt Regency McCormick Place is seeking an experienced Housekeeping Supervisor to lead the housekeeping team, ensure high cleanliness standards, and coach associates. The role emphasizes scheduling, guest satisfaction, and operational oversight within a busy hospitality setting.

The position requires at least one year of housekeeping experience, with supervisory exposure preferred. Excellent communication and physical stamina are essential for success in a fast-paced environment.

Qualifications

• One-year housekeeping experience required.
• Previous housekeeping supervisory experience is preferred.
• Strong desire to satisfy guest needs in a fast-paced environment.
• Must have physical stamina to stand and walk for long periods.
• Ability to lift, push, and pull moderate weights as needed.
• Refined verbal and written communication skills required.
• Open availability including nights, weekends and holidays.

Responsibilities

• Supervise housekeeping operations and staff to ensure clean, welcoming rooms.
• Inspect guest rooms and common areas for quality and safety compliance.
• Counsel colleagues, interview potential candidates, and support scheduling.
• Address guest concerns and resolve issues promptly and professionally.

Skills

Communication skills

Physical stamina

Leadership

Scheduling experience

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Whether traveling for business or pleasure, Hyatt Regency McCormick Place has everything you'll need under one hotel roof with over 1258 guest rooms, 53 suites and 13,000 sq. ft. of meeting space. In addition, our conference center boasts nearly 30,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy international cuisine at Third Star, ramen bowls at Sixes & Eights or meet for drinks at ARC Bar. Relax in our indoor pool and reenergize in the 24-hour StayFit Gym. If you are hosting a meeting or event, our hotel gives you direct access to more than 2.8 million square feet of space at the country's largest convention center.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling colleagues, interviewing potential candidates, resolving guest concerns, general office duties, etc. Minimum of 1-year housekeeping experience and excellent communication skills, as well as basic computer knowledge is required.

The ideal candidate for this role will have a strong background in the daily operations of housekeeping, including but not limited to; scheduling, ordering, dynamic leadership skills, and colleague coaching and training.

WAGE: The hourly rate for this position is $29.00 per hour

BENEFITS:

• Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment!
• Hyatt also covers basic life insurance for all colleagues.
• Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.
• Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!

Our team members work in an environment that demands exceptional performance yet reaps great rewards.Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A minimum of one-year experience in housekeeping is required
• Previous housekeeping supervisory experience is preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Must have physical stamina to stand, and walk for upwards of 8 hours during duration of shift
• Ability to lift, pull, and push a moderate weight is required
• Refined verbal, and written communication skills
• Previous scheduling experience is preferred
• Open availability required, including nights, weekends, and holidays

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