Housekeeping Supervisor — Guest Experience Leader

Hyatt Hotels Corporation; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

World class resort

Unlimited use of fitness center

Tuition or wellbeing reimbursement

Employee discounts on spa services

Discounted rates at Hyatt Hotels

Job summary

Hyatt Hotels Corporation is seeking an AM Housekeeping Supervisor in New York, NY. The role focuses on supporting housekeeping operations, maintaining cleanliness, and providing guidance to team members. Candidates should have supervisory experience and strong communication skills. Hyatt values a diverse workplace and offers numerous benefits, including access to fitness facilities and employee discounts. Join a respected brand known for its commitment to excellence.

Qualifications

• Previous housekeeping and/or supervisory experience required.
• Strong communication and leadership skills.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to quality service.
• Bilingual preferred, however not required.

Responsibilities

• Support the housekeeping management team with daily operations and team coordination.
• Clean and maintain public areas and guest rooms as needed.
• Inspect guest rooms and public spaces to ensure quality standards are met.
• Respond promptly to guest requests and service calls.
• Provide coaching and guidance to housekeeping team members.
• Assist with scheduling and daily task assignments.
• Conduct quality control checks to ensure compliance with cleanliness and safety standards.

Skills

Strong communication

Leadership skills

Attention to detail

Ability to work independently

Bilingual

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

It is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

The AMHousekeeping Supervisor is responsible for supporting the overall housekeeping operations and management team to ensure a clean, safe, and welcoming environment for all guests. This role plays a key part in maintaining high-quality standards and delivering excellent service.

ESSENTIAL FUNCTIONS:

Support the housekeeping management team with daily operations and team coordination.

Clean and maintain public areas and guest rooms as needed.

Inspect guest rooms and public spaces to ensure they are ready for use and meet quality standards.

Respond promptly to guest requests and service calls.

Provide coaching, counseling, and on-the-job guidance to housekeeping team members.

Assist with scheduling, staffing, and daily task assignments.

Conduct quality control checks to ensure compliance with cleanliness and safety standards .

The hourly pay rate for this position is $22.00/hour.

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

World class resort

Awarded Fortune’s 100 best companies to work for

Unlimited use of our fitness center, yoga classes, and lectures

Tuition or wellbeing reimbursement

Free golf

Employee discounts on all spa services and programming

Discounted rates at Hyatt Hotels

Qualifications

QUALIFICATIONS:

Previous housekeeping and/or supervisory experience required.

Strong communication and leadership skills.

Ability to work independently and as part of a team.

Attention to detail and commitment to quality service.

Bilingual preferred, however not required

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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