Housekeeping Supervisor

Destination by Hyatt; Chapel Hill (NC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Travel perks

Health insurance

401(k) match

Paid time off

Family bonding time

Tuition reimbursement

Free colleague meals

Exclusive discounts

Job summary

Destination by Hyatt at Rizzo Center in Chapel Hill is seeking a Housekeeping Supervisor. You will supervise the housekeeping team, inspect guest rooms, and address guest concerns while handling basic office duties. Prior supervisory experience is preferred and strong communication skills are essential.

The role offers standard hotel benefits and a schedule that includes weekends. Prior hotel experience is required, with a minimum of 1 year in the industry.

Qualifications

• Guest-focused mindset – A genuine desire to meet and exceed the needs of others in a dynamic, fast-paced environment.
• Strong communication skills – Refined verbal and written abilities to connect with guests and team members effectively.
• Ability to foster collaboration amongst team.

Responsibilities

• Supervise housekeeping operations and staff in a fast-paced hotel environment.
• Inspect guest rooms and respond to guest concerns and requests.
• Counsel and interview employees, conduct performance-related discussions, and handle general office duties.

Skills

Guest-focused mindset

Strong communication skills

Team collaboration

Job description

Summary

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

Organization - Rizzo Center

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

Exceptional Benefits That Go Beyond The Basics

At Hyatt, we’re proud to offer a benefits package that reflects our commitment to your well-being, growth, and work-life balance. Here’s what you can look forward to as part of our team:

• Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
• Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).
• Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
• Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
• Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Guest-focused mindset – A genuine desire to meet and exceed the needs of others in a dynamic, fast-paced environment.
• Strong communication skills – Refined verbal and written abilities to connect with guests and team members effectively.
• Ability to foster collaboration amongst team.

Who We’re Looking For

We’re excited to welcome individuals who bring warmth, dedication, and a passion for hospitality. If you enjoy creating memorable experiences for others, you’ll thrive here!

Schedule & Pay:

• Flexibility – 7:00am-3:00pm, including weekends and holidays, to support our guests and team.
• $17.50/hour