Housekeeping Supervisor

Janus Hotels & Resorts; Chandler (AZ); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Comprehensive benefits

Career growth opportunities

Résumé du poste

Janus Hotels & Resorts seeks an organized Executive Housekeeper to lead the housekeeping team at Element Chandler Fashion Center, ensuring Marriott brand standards, cleanliness, and guest satisfaction.

The role oversees labor, inventory, and maintenance, with accountability for CPOR, scheduling, and staff development in a fast-paced, on-site environment in Chandler, AZ.

Qualifications

• Minimum 2-5 years of hotel housekeeping leadership experience required.
• Marriott housekeeping experience strongly preferred.
• Previous Executive Housekeeper or Assistant Executive Housekeeper experience preferred.
• Strong understanding of housekeeping operations, laundry operations, labor management, and inventory controls.
• Proven leadership ability with a track record of developing successful teams.
• Excellent communication, organization, and problem‑solving skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Must be authorized to work in the United States.

Responsabilités

• Lead housekeeping operations to meet Marriott brand standards and drive guest satisfaction.
• Monitor CPOR, productivity, scheduling, overtime, and labor targets.
• Oversee guest rooms, public areas, and laundry operations.
• Inspect guestrooms and back‑of‑house spaces for cleanliness and efficiency.
• Coordinate with Front Office on room availability and priorities.
• Develop and coach housekeeping staff and supervisors.
• Champion guest‑first service and prompt issue resolution.
• Control inventories and expenses while maintaining quality.
• Ensure safety, brand compliance, and audits are met.

Connaissances

Executive Housekeeper leadership

Marriott housekeeping experience

Team development

Communication skills

Problem solving

Flexible schedule

Work authorization United States

Description du poste

Executive Housekeeper – Element Chandler Fashion Center

Marriott Experience Highly Desired

Managed by Janus Hotels & Resorts

Executive Housekeeper – Element Chandler Fashion Center

Marriott Experience Highly Desired

Managed by Janus Hotels & Resorts

Location: Chandler, AZ

Position: Full-Time | On-Site

Reports To: General Manager

About Janus Hotels & Resorts

Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, guest-centric culture, and strong ownership engagement. We manage a diverse portfolio of branded hotels across the United States and are committed to delivering exceptional guest experiences while developing strong hospitality leaders.

We are seeking a highly organized, hands‑on Executive Housekeeper to lead the housekeeping operations at the Element Chandler Fashion Center, a Marriott extended‑stay hotel focused on providing guests with a clean, comfortable, and welcoming environment.

Position Overview

The Executive Housekeeper is responsible for the overall leadership and performance of the Housekeeping Department, including guest rooms, public areas, laundry operations, inventory management, and housekeeping team development. This role requires a detail-oriented leader who can maintain Marriott brand standards while driving efficiency, guest satisfaction, and team accountability.

The ideal candidate is proactive, solutions-focused, and comfortable leading a fast-paced operation while maintaining the highest standards of cleanliness and presentation.

This position will be held directly accountable for housekeeping labor performance, including daily monitoring and management of CPOR (Cost Per Occupied Room), productivity, scheduling efficiency, overtime control, and achievement of all departmental labor targets.

Key Responsibilities

Operational Leadership

• Manage the department's largest controllable expense, labor, through daily CPOR analysis, productivity tracking, forecasting, scheduling, and real‑time staffing adjustments to meet financial and operational objectives.


• Oversee daily housekeeping and laundry operations to ensure guest rooms and public areas meet Marriott brand standards.


• Maintain the highest levels of cleanliness, organization, and operational efficiency throughout the hotel.


• Conduct routine inspections of guestrooms, public areas, and back‑of‑house spaces.


• Coordinate room availability and priorities with the Front Office team.


• Ensure all housekeeping procedures, policies, and brand requirements are consistently followed.

Leadership & Team Development

• Recruit, train, mentor, and develop housekeeping associates and supervisors.


• Build a culture of accountability, teamwork, and guest service excellence.


• Manage scheduling, staffing levels, and labor productivity based on hotel occupancy and business demands.


• Conduct regular training and performance coaching to ensure team success.


• Lead by example through active involvement in daily operations.

Guest Experience

• Champion a guest‑first culture focused on cleanliness, attention to detail, and prompt service recovery.


• Address guest concerns quickly and professionally.


• Maintain strong visibility throughout the property and support operational needs as required.


• Partner with other departments to ensure an exceptional guest experience.

Inventory & Cost Control

• Manage departmental inventories including linens, terry, guest supplies, and cleaning chemicals.


• Control expenses while maintaining quality and service standards.


• Monitor purchasing and inventory levels to minimize waste and shortages.


• Ensure proper handling and storage of all housekeeping supplies and equipment.

Brand Standards & Compliance

• Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.


• Maintain all safety, OSHA, health, and regulatory requirements.


• Support preventive maintenance efforts by identifying room and facility issues.


• Work closely with the Maintenance team to ensure guest room readiness and overall property condition.

Qualifications

• Minimum 2-5 years of hotel housekeeping leadership experience required.


• Marriott housekeeping experience strongly preferred.


• Previous Executive Housekeeper or Assistant Executive Housekeeper experience preferred.


• Strong understanding of housekeeping operations, laundry operations, labor management, and inventory controls.


• Proven leadership ability with a track record of developing successful teams.


• Excellent communication, organization, and problem‑solving skills.


• Ability to work a flexible schedule, including weekends and holidays.


• Must be authorized to work in the United States.

What We Offer

• Competitive salary based on experience.


• Comprehensive benefits package.


• Supportive ownership and above‑property leadership team.


• Career growth opportunities within Janus Hotels & Resorts.

Job Type: Full-time

Benefits

• Dental insurance


• Employee discount


• Health insurance


• Paid time off

Work Location: In person

Requirements

• Previous Executive Housekeeper or Assistant Executive Housekeeper experience preferred


• 2-5 years of hotel housekeeping experience


• Marriott housekeeping experience strongly preferred. Previous Executive Housekeeper or Assistant Executive Housekeeper experience preferred


• Ability to work a flexible schedule, including weekends and holidays.


• Strong understanding of housekeeping operations, laundry operations, labor management, and inventory controls.


• Proven leadership ability with a track record of developing successful teams.


• Excellent communication, organization, and problem‑solving skills.


• Must be authorized to work in the United States.

About Janus Hotels & Resorts

Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, guest‑centric culture, and strong ownership engagement. We manage a diverse portfolio of branded hotels across the United States and are committed to delivering exceptional guest experiences while developing strong hospitality leaders.