Housekeeping Supervisor

mcrhotels.com; Bowling Green (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading hotel management company as a Housekeeping Supervisor at Hampton by Hilton Bowling Green. You will ensure cleanliness and guest satisfaction by overseeing housekeeping operations, managing staff, and maintaining high standards. Enjoy competitive benefits including hotel discounts, career growth opportunities, and health benefits after 30 days of full-time employment.

Benefits

Hotel discounts

Weekly pay

Paid time off

Retirement options

Referral bonuses

Career growth

Health benefits after 30 days

Qualifications

• Experience in hotel housekeeping or related field required.
• Must be 18 years or older.
• Ability to handle stressful situations effectively.

Responsibilities

• Oversee cleaning of guest rooms, hallways, and public areas.
• Monitor and direct housekeeping and laundry staff.
• Inspect guest rooms and public spaces for quality and cleanliness.

Skills

Problem-solving

Communication

Positive attitude

Stress management

Tools

Windows OS

Office software

Job description

Join us as a Housekeeping Supervisor at MCR Hotels

The Housekeeping Supervisor at the Hampton by Hilton Bowling Green is responsible for maintaining cleanliness and guest satisfaction by overseeing cleaning of guest rooms, hallways, and public areas. They also assume the duties of the Executive Housekeeper in their absence.

Essential Functions

1. Ensure daily objectives are met, maintaining hotel standards of cleanliness and guest satisfaction.
2. Interact with guests and staff in a friendly, courteous, and service-oriented manner.
3. Monitor and direct housekeeping and laundry staff.
4. Inspect guest rooms and public spaces for quality and cleanliness in the absence of the Executive Housekeeper.
5. Manage departmental tasks such as opening and closing procedures, staff assignments, and inspections.
6. Conduct daily team meetings and oversee work orders and maintenance requests.
7. Balance and reconcile room statuses nightly, resolving discrepancies.
8. Review guest requests and VIP guest handling in the absence of the Executive Housekeeper.
9. Ensure compliance with OSHA standards regarding hazardous chemicals.
10. Participate in inventories and ensure adherence to cleaning procedures and standards.
11. Complete pre-cleaning preparations and perform deep cleaning activities as needed.
12. Engage with guests and team members positively and professionally.
13. Maintain attendance and personal grooming standards.
14. Perform other duties as assigned.

Minimum Qualifications

• Positive attitude and willingness to learn.
• Experience in hotel housekeeping or related field.
• Ability to handle stressful situations effectively.
• Strong problem-solving and communication skills.
• Basic arithmetic skills.
• Proficiency in Windows OS and office software.
• Must be 18 years or older.

About MCR Hotels

MCR is the third-largest hotel owner-operator in the U.S., with a diverse portfolio and numerous awards for innovation and performance.

What We Offer

• Hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career growth, and health benefits after 30 days for full-time staff.

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management