Weekend Housekeeping Supervisor

Raines Company; Pineville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Weekend Housekeeping Supervisor responsible for maintaining cleanliness standards and supervising housekeeping staff. The role requires effective communication and multitasking skills, with opportunities for career advancement in a family-oriented culture.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points-based bonus

Daily pay

Employee Referral bonus program

Qualifications

• Experience in customer service or guest-related positions.
• Experience supervising others preferred.

Responsibilities

• Assign tasks and inspect work to ensure standards are met.
• Maintain a healthy and safe environment in guest rooms.
• Interact with guests to ensure their total satisfaction.

Skills

Customer Service

Communication

Multi-tasking

Education

High school diploma

Job description

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Position Summary: The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, partners, and communities.

Essential Job Functions

1. Greeting guests and responding to requests
2. Maintain a healthy and safe environment in guest rooms
3. Assign tasks and inspect work to ensure it’s up to standard
4. Provide training for team members
5. Assist in the overall supervision of the department
6. Inventory supplies and provide lists of needed items in a timely fashion
7. Investigate complaints regarding housekeeping services and take corrective action
8. Changing bed linen and making beds
9. Replacing used towels and other bathroom amenities, such as shampoo and soap
10. Sweeping and mopping floors
11. Vacuuming carpets
12. Dusting and polishing furniture
13. Emptying trash containers
14. Cleaning public areas, such as corridors
15. Reporting any technical issues and maintenance needs
16. Updating the status of guest rooms on the assignment board
17. Restocking cleaning cart and/or supplies
18. Follow all health and safety rules
19. Attend meetings as required
20. Interact with guests to ensure their total satisfaction

Qualifications

1. High school diploma, GED, or equivalent
2. Experience in customer service, front-facing, or other guest-related positions
3. Experience cleaning in a customer-focused environment
4. Experience in the hospitality industry as a room attendant or similar role preferred
5. Experience supervising others preferred
6. Must be able to communicate effectively
7. Must possess the ability to multi-task and interact with people under pressure

Physical: Frequent standing and moving about the facilities. Handling objects, products, and equipment. Occasionally push, pull, and lift items weighing up to 50 pounds. Must communicate information and ideas clearly. Must observe details at close range.

Raines is proud to be an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by laws.

This description summarizes primary responsibilities and qualifications. The job description may not include all duties or qualifications required now or in the future. Reasonable accommodations may be made for individuals with disabilities. Pre-employment background check required.