Weekend Housekeeping Supervisor

Hilton Garden Inn Charlotte/Pineville; Pineville (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel is seeking a Weekend Housekeeping Supervisor to ensure cleanliness and guest satisfaction. This role involves supervising housekeeping staff, maintaining standards, and interacting with guests. Ideal candidates will have a high school diploma and experience in customer service or hospitality.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points-based bonus

Daily pay

Employee Referral bonus program

Qualifications

• Experience in customer service or guest-related positions.
• Experience in hospitality as a room attendant or similar role preferred.
• Supervisory experience preferred.

Responsibilities

• Supervise housekeeping staff and assign tasks.
• Ensure cleanliness and safety in guest rooms.
• Interact with guests to ensure satisfaction.

Skills

Effective communication

Multi-tasking

Customer service

Education

High school diploma or GED

Job description

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Hilton Garden Inn Charlotte/Pineville provided pay range

This range is provided by Hilton Garden Inn Charlotte/Pineville. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Raines Co. - Your Future is Now

Position Summary

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

Benefits

We offer Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Company Background

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, partners, and communities.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Assign tasks, inspect work to ensure it’s up to standard
• Provide training for team members
• Assist in the overall supervision of the department
• Inventory supplies and provide lists of needed items in a timely fashion
• Investigate complaints regarding housekeeping services and take corrective action
• Change bed linen and make beds
• Replace used towels and bathroom amenities
• Sweep and mop floors
• Vacuum carpets
• Dust and polish furniture
• Empty trash containers
• Clean public areas, such as corridors
• Report technical issues and maintenance needs
• Update status of guest rooms on assignment board
• Restock cleaning cart and supplies
• Follow all health and safety rules
• Attend meetings as required
• Interact with guests to ensure their satisfaction

Qualifications

• High school diploma, GED, or equivalent
• Experience in customer service or guest-related positions
• Experience cleaning in a customer-focused environment
• Experience in hospitality as a room attendant or similar role preferred
• Supervisory experience preferred
• Effective communication skills
• Ability to multi-task and work under pressure

Physical Requirements

Frequent standing and moving about, handling objects and equipment, occasionally pushing, pulling, and lifting up to 50 pounds. Must communicate effectively and observe details closely.

Equal Opportunity Employer

We are committed to diversity and inclusion. Discrimination and harassment are prohibited based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics.

Additional Information

This description summarizes primary responsibilities and qualifications. It is not exhaustive. Reasonable accommodations may be made for individuals with disabilities. Pre-employment background checks are required.