Event Housekeeping Supervisor

Gainbridge Fieldhouse; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Gainbridge Fieldhouse is seeking a dedicated Event Housekeeping Supervisor to uphold the cleanliness of our venue. This role includes overseeing the Clean Team during events, maintaining high cleanliness standards, and ensuring a positive experience for guests. Days may include evenings and weekends, fostering a clean and welcoming environment for all visitors.

Qualifications

• 1-2 years of experience in commercial housekeeping preferred but not required.
• Must be able to perform duties satisfactorily with reasonable accommodations.
• Experience working with varying individuals and groups for problem solving.

Responsibilities

• Lead the cleaning team and maintain cleanliness during events.
• Coordinate third-party cleaning contractors.
• Ensure cleanliness throughout Gainbridge Fieldhouse.

Skills

Strong communication skills

Ability to prioritize tasks

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

At Pacers Sports & Entertainment (PS&E), we are dedicated to delivering best-in-class sports and entertainment experiences while making a positive impact on our community. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, Gainbridge Fieldhouse, and the WNBA 2025 All Star Weekend, we strive to exemplify our core values of Respect, Teamwork, Trust, Passion, and Excellence in everything we do. Our mission is to create memorable moments for our fans and foster a culture of inclusivity and excellence both on and off the court. Our purpose is Winning, Serving, and Entertaining.

JOB SUMMARY

The Event Housekeeping Supervisor is accountable for contributing to the cleaning of Gainbridge Fieldhouse on event and non-event days. The schedule for this role varies and includes evenings, weekends, and holidays. You will work with our housekeeping team to ensure the clean standards of our beautiful facility. Join our clean team today!

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead the Clean Team during events, including Pacers/Fever/Mad-Ants games and entertainment events at Gainbridge Fieldhouse and Bicentennial Unity Plaza, ensuring that cleanliness is maintained and providing an exceptional experience for our guests.
• Maintain the highest standards of cleanliness throughout Gainbridge Fieldhouse, including vacuuming carpeted areas, cleaning furniture, dusting, collecting trash, sweeping and mopping floors.
• Coordinate and manage third-party cleaning contractors to ensure cleaning assignments are fulfilled at a high level.
• Maintain facility cleanliness throughout the normal business day, including office hallways, facility lobbies, break rooms and elevators.
• Maintain the cleanliness of the Box Office, Pacers/Fever Team Store, and entry pavilion.
• Check and maintain the cleanliness of the outside plazas including trash cans, windows ledges and glass features.
• Maintain the cleanliness of restrooms used every day.
• Respond and assist with any radio calls pertaining to housekeeping throughout the event and day.
• Perform various housekeeping duties as assigned.
• In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent
• 1-2 years of experience in commercial housekeeping preferred but not required
• Strong communication skills and the ability to prioritize tasks effectively.

REASONING ABILITY:

As the Event Housekeeping Supervisor, you will have the opportunity to analyze problems, gather data, establish facts, and make informed decisions. You will also be responsible for interpreting directions and technical diagrams to ensure precise execution of cleaning tasks.

PROBLEM SOLVING REQUIREMENTS:

In this role, you will work together with different individuals and groups both inside and outside the organization to address issues and accomplish cleaning tasks and projects within the designated timeframe. Your commitment to professionalism and excellent customer service will play a vital role in delivering exceptional solutions.

COMPUTER SKILLS:

Basic computer skills such as Microsoft Outlook, Word and Excel preferred but not required.

PHYSICAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, operate cleaning equipment, use a computer, use a telephone, speak, hear, and write. You will be exposed to toxic or caustic chemicals via cleaning solutions but will be provided personal protective equipment.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.