Housekeeping Manager

Excel Hotel Group; San Diego (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Travel discount program

Job summary

Excel Hotel Group in San Diego is seeking a Housekeeping Supervisor to assist the General Manager in overseeing housekeeping and laundry operations. You will ensure that product quality standards are met and provide excellent service to hotel guests.

Key responsibilities include scheduling room cleaning, training employees, and monitoring job performance. The position requires 1-2 years of housekeeping experience and strong leadership skills. Attractive benefits include medical, dental, PTO, and 401k with matching.

Qualifications

• 1-2 years of housekeeping or janitorial experience required.
• 1 year of supervisory experience preferred.
• Ability to stand and walk for 8 hours a day.

Responsibilities

• Assist the General Manager in supervising housekeeping and laundry operations.
• Schedule room cleaning assignments to ensure proper coverage.
• Train employees and ensure they have the necessary tools.

Skills

Housekeeping experience

Supervisory skills

Ability to lift up to 50lbs

Attention to detail

Job description

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off

Job Summary

Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

Responsibilities

• Schedules room cleaning assignments to ensure proper coverage.
• Trains employees and ensures they have the tools and equipment needed to effectively carry out their respective job duties.
• Monitors job performance and makes appropriate recommendations for disciplinary action when needed.
• Inspects all assigned rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
• Advises employees of deficiencies and instructs on correct
• Responds to guest complaints and special requests ensuring appropriate corrective action is taken to achieve guest satisfaction.
• Notifies management when par levels for supplies and equipment are insufficient.

Qualifications

• 1-2 housekeeping or janitorial experience required
• 1-year supervisory experience preferred.
• Ability to stand and walk for 8 hours in a day. Ability to lift push pull up to 50lbs,
• Must be able to follow verbal directions, and complete assigned tasks on schedule.

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within