Housekeeping Supervisor

Appone; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Appone in Atlanta is seeking a supervisor to oversee housekeeping staff, train team members, and inspect work to meet established standards to ensure high guest satisfaction.

The role emphasizes maintaining clean guest rooms and public areas, coordinating assignments, and supporting staff to deliver exceptional service while following safety and operational procedures.

Qualifications

• Prior housekeeping experience
• Excellent customer service skills
• Ability to lift up to 50 pounds and stand for extended periods

Responsibilities

• Supervise staff in the performance of daily housekeeping procedures to ensure standards are met
• Maintain knowledge of departmental policies and standards and ensure compliance
• Prepare and distribute assignments and review priorities
• Inspect guest rooms, corridors, public areas, and service areas for cleanliness and safety
• Assist staff to ensure optimal cleanliness and guest experience
• Apply proper cleaning techniques and handling of chemicals; use of equipment
• Input and access information in the property management system

Skills

Supervise staff

Customer service

Attention to detail

Training

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

This position will be require supervising, training and inspecting the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

Job Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are completed to standard
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Prepare and distribute assignment sheets to assigned staff and review priorities
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
• Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
• Knowledge of proper cleaning techniques and chemical handling, and use of equipment
• Computer mathematical calculations
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to maintain confidentiality of guest information and pertinent hotel data
• Ability to ascertain departmental training needs and provide such training
• Ability to direct performance of staff and follow up with corrections when needed
• Ability to input and access information in the property management system/computers

Job Requirements

• Prior housekeeping experience
• Excellent customer service skills
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Location Origin Atlanta

Req Number HOU-26-00120

This position is currently accepting applications.