Housekeeping Status Board Coordinator

Virgin Hotels Las Vegas; Las Vegas (NV); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Virgin Hotels Las Vegas is seeking a Status Board Operator to coordinate daily housekeeping activities and respond to guest calls with prompt, professional service. The role includes running daily reports, inputting shampoo/maintenance data, and maintaining logs for equipment and keys.

You will support all departmental requests for daily operational information, collaborate across teams, and help drive high-quality guest experiences in a fast-paced hotel environment.

Formación

• Must be a strong team player with the ability to build relationships across departments.
• Excellent communication and presentation skills to all levels of management.
• Ability to break down barriers and resolve conflicts swiftly.
• Creative and proactive in solving problems and delivering solutions.
• Strong organizational skills and attention to detail.

Responsabilidades

• Maintain accurate records of HOTSOS and monitor system to direct team members.
• Print in-house reports for specific shift times.
• Prepare supervisor daily paperwork packets and distribute to supervisors.
• Maintain lost and found log and drop box in office.
• Keep permanent records of phone logs, maintenance logs, shampoo lists, etc.
• Distribute rooms and service requests, manage room allocations.
• Run daily reports such as AM housekeeping, due-outs, and vacant lists.
• Answer a multi-line phone system and dispatch calls.
• Maintain daily inventory of all communication devices and keys.

Conocimientos

Team player

Excellent communication

Multitask

Problem solving

Herramientas

Pagers

Telephone

10-key

Descripción del empleo

Virgin Hotels Las Vegas is seeking a Status Board Operator to coordinate daily housekeeping activities and respond to guest calls with prompt, professional service. The role includes running daily reports, inputting shampoo/maintenance data, and maintaining logs for equipment and keys.

You will support all departmental requests for daily operational information, collaborate across teams, and help drive high-quality guest experiences in a fast-paced hotel environment.