Housekeeping & Setup

City-of-Raleigh-N; Raleigh (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

The Raleigh Convention and Performing Arts Center (RCPAC) is seeking a Housekeeping and Setup team member to support event setup, janitorial work and venue maintenance.

This role requires a flexible schedule including evenings, weekends and holidays, with duties ranging from cleaning and equipment setup to safe teardown after events. Excellent customer service to guests is essential.

Qualifications

• Flexible schedule including evenings and holidays as required by events.
• Ability to perform janitorial functions and maintain venue cleanliness.
• Ability to move and set up event furnishings safely and report damages.
• Strong customer service skills for face-to-face interaction.

Responsibilities

• Read, understand and use scale drawings to set up spaces for events while maintaining cleanliness.
• Perform janitorial functions and operate housekeeping equipment.
• Move and place large quantities of equipment and furnishings for events.
• Tear down equipment and return items to proper locations, reporting damages.
• Operate and maintain housekeeping equipment (vacuums, carpet cleaners, auto-scrubbers...).
• Provide excellent customer service to patrons.

Skills

Flexible schedule

Customer service

Safety awareness

Communication skills

Physical stamina

Education

High School diploma or GED

Tools

Housekeeping equipment

Carpet cleaners

Auto-scrubbers

Pressure cleaners

Job description

The Housekeeping and Setup position will work behind the scenes to assist with event set up, janitorial work, and maintenance of the Martin Marietta Center for the Performing Arts.

About You:

• The ability to work a flexible schedule, including evenings, weekends and holidays, as determined by venue events.
• The ability to effectively perform janitorial functions to maintain venue cleanliness and set up facility equipment and furnishings to support events.
• Can efficiently take down facility equipment and furnishings while returning all items to appropriate locations, ensuring items are clean and operable for future use, and/or reporting any damage to supervisor.
• Good customer service skills to provide face-to-face customer service to facility users and guests

About Us:

The Raleigh Convention and Performing Arts Center (RCPAC) has an amazing team of people who operate four unique venues – Raleigh Convention Center, Martin Marietta Center for the Performing Arts, Red Hat Amphitheater, and Coastal Credit Union Music Park at Walnut Creek. Our goal is to shine and lead the way for others in our industry and provide exciting events to the City of Raleigh, including touring shows, concerts, unique conventions, festivals, and expos. We strive to create memorable moments for everyone who visits our venues.

Work Hours:

This position will have rotating shifts, varying based on event schedules, Monday - Friday; 7:00 am - 3:30 pm or 3:00 pm - 11:30 pm. Additionally, this position will require some weekend and holiday shifts.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Duties and Responsibilities:

• Read, understand and use scale drawings of facility floor plans and event documents to set and prepare facility spaces for events while maintaining facility cleanliness.
• Perform janitorial functions while operating and maintaining housekeeping equipment
• Move and place large quantities of facility equipment and furnishings such as tables and table skirting, chairs, stages, risers, steps, wall panels, coat racks, dance floors and seating platforms and more in support of scheduled events.
• Tear down facility equipment and furnishings and return all items to appropriate locations, ensuring items are clean and operable for future use, and/or reporting any damage to supervisor.
• Operate and maintain housekeeping equipment such as standard and motorized ride-on vacuums, carpet cleaners (spotters), carpet sweepers, auto-scrubbers, pressure cleaners and chemical applicators.
• Provide excellent customer service to patrons

Education & Experience:

High School diploma or G.E.D. equivalency, less than 1 year experience in custodial, general maintenance, labor or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Knowledge Of:

• Basic customer service principles
• Specialized equipment relevant to the area of assignment
• Basic mathematic and record-keeping principles

Skill In:

• Following directions and meeting standards
• Moving equipment and furnishings in a safe, efficient manner
• Using cleaning supplies and chemicals in a safe, efficient manner
• Providing attention to detail in assignments
• Possess good written and oral communication skills to communicate clearly and concisely
• Performing basic math calculations
• Comprehending reference books and manuals
• Operating assigned tools and equipment

ADA and Other Requirements:

Work Environment and Physical Effort: Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment: Work is typically performed in an office or similar indoor environment. Employees may occasionally work in an outdoor environment.

Work Exposures: Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to communicable diseases, moving mechanical parts, fumes or airborne particles or toxic, caustic chemicals or substances.

The City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are available upon request.