Housekeeping - Seasonal

Crayola Experience; BLOOMINGTON, Northern (MN, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Crayola Experience at Mall of America in Bloomington, MN is seeking dedicated cleaning staff to maintain all public areas, restrooms, and food court spaces. Employees will respond to spills, restock supplies, and ensure a safe, welcoming environment for guests.

Ideal candidates are at least 16 years old with housekeeping or retail experience, strong customer service, and the ability to stand and walk for long periods. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Must be at least 16 years of age.
• Experience in housekeeping, preferably commercial cleaning.
• Retail experience is a plus.
• Able to tolerate long periods of walking and standing.
• Basic written and verbal communication.
• Good customer service skills.
• Experience operating commercial cleaning equipment is preferred.

Responsibilities

• Clean and maintain mall common areas, including trash, mopping, dusting, and floor care.
• Respond to spills and place wet floor signs.
• Clean restrooms, stock supplies, and maintain sanitary conditions.
• Use radio to communicate with team members and leaders.
• Clean elevators, transit areas, and food court spaces daily.
• Recirculate food court trays and reset furniture.
• Observe safety and biohazard procedures, assist guests, and report issues.

Skills

Age 16+

Housekeeping experience

Retail experience

Walking/standing tolerance

Communication skills

Customer service

Cleaning equipment experience

Job description

PURPOSE:

Maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience.

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.


• Respond to radio calls for wet spills, including clean up and placing wet floor signs.


• Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.


• Use radio to communicate and respond to team members and leaders


• Clean elevators; involving cleaning in semi-enclosed space.


• Clean transit station interior, including restrooms, common area, and dusting lockers.


• Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit


• Responsible for organizing and transporting a cleaning supply cart.


• Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.


• Clean entrance vestibules and skyways.


• Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.


• Recirculate food court trays to tenant spaces.


• Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.


• Complete daily restroom checklists and cleaning logs; return to supervisor.


• Represent MOA and provide excellent customer service.


• Maintain an understanding of MOA geography to assist guests and answer questions daily.


• Work a flexible schedule including nights, weekends, and holidays.


• Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be at least 16 years of age.


• Previous housekeeping experience, preferrable commercial cleaning, preferred.


• Previous retail experience, preferred.


• Able to tolerate extended periods of walking and standing.


• Basic written and verbal communication.


• Good customer service skills.


• Previous experience operating commercial cleaning equipment, preferred.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the team member will frequently be required to speak and listen to guests, tenants and co-workers in order to understand their needs, respond, react and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a team members and guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus.

Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, hot/cold temperatures, and other visual stimuli.

• Walk: Continuously, about 90% of the time


• Stand: Continuously, about 90 % of the time


• Sit: Rarely, about 5% of the time


• Bend/Stoop: Occasionally, about 60% of the time


• Kneel/Squat: Rarely, about 5% of the time


• Climb: Rarely, about 5% of the time


• Lift/Carry
  
  
  
  • Less than 10lb: Frequently, about 75% of the time
  
  
  • 11-25lb: Occasionally, about 40% of the time
  
  
  • 26-50lb: Infrequently, about 20% of the time
  
  
  
  


• Push/Pull: Frequently, about 75% of the time


• Twist: Occasionally, about 60% of the time


• Reach above shoulders: Infrequently, about 25% of the time


• Reach at or below shoulders: Frequently, about 70% of the time


• Reach at/below waist: Occasional, about 40% of the time


• Dexterity: Frequently about 80% of the time
  
  
  
  • Use of both hands is needed to perform duties and maintain safety standards
  
  
  
  

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color,age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.