Housekeeping - Seasonal

Mall of America; BLOOMINGTON (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Team member discounts

Nickelodeon Universe ride passes

Teladoc

Employee Assistance Program

Tuition reimbursement

Metro Pass Universal Pass

Health benefits

401(k) match

Paid parental leave

Paid vacation

Job summary

Mall of America seeks a dedicated cleaner to maintain the mall's cleanliness and create a positive guest experience across common areas, restrooms, food courts, and amenities.

You will respond to spills, manage waste, operate cleaning equipment, and keep logs daily while upholding safety standards.

This role requires a flexible schedule, including nights, weekends, and holidays, and a friendly, customer-service oriented approach.

Qualifications

• Must be at least 16 years old.
• Experience in housekeeping or commercial cleaning preferred.
• Able to stand, walk, and lift light loads.
• Good customer service and communication skills.
• Flexible to nights, weekends, and holidays.

Responsibilities

• Clean mall common areas, restrooms, and food courts daily.
• Respond to spills and safety hazards promptly.
• Empty trash, mop floors, and maintain cleanliness of elevators and fixtures.
• Operate cleaning equipment safely and report needs.
• Provide friendly guest assistance and maintain MOA geography knowledge.
• Support guests and assist team members as needed.

Skills

Customer service

Communication

Walking/standing endurance

Safety awareness

Teamwork

Education

High school diploma or equivalent

Tools

Commercial cleaning equipment

Job description

PURPOSE:

Maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.
• Respond to radio calls for wet spills, including clean up and placing wet floor signs.
• Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.
• Use radio to communicate and respond to team members and leaders
• Clean elevators; involving cleaning in semi-enclosed space.
• Clean transit station interior, including restrooms, common area, and dusting lockers.
• Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit
• Responsible for organizing and transporting a cleaning supply cart.
• Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.
• Clean entrance vestibules and skyways.
• Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.
• Recirculate food court trays to tenant spaces.
• Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.
• Complete daily restroom checklists and cleaning logs; return to supervisor.
• Represent MOA and provide excellent customer service.
• Maintain an understanding of MOA geography to assist guests and answer questions daily.
• Work a flexible schedule including nights, weekends, and holidays.
• Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be at least 16 years of age.
• Previous housekeeping experience, preferrable commercial cleaning, preferred.
• Previous retail experience, preferred.
• Able to tolerate extended periods of walking and standing.
• Basic written and verbal communication.
• Good customer service skills.
• Previous experience operating commercial cleaning equipment, preferred.

PHYSICAL REQUIREMENTS:

• Walk: Continuously, about 90% of the time
• Stand: Continuously, about 90 % of the time
• Sit: Rarely, about 5% of the time
• Bend/Stoop: Occasionally, about 60% of the time
• Kneel/Squat: Rarely, about 5% of the time
• Climb: Rarely, about 5% of the time
• Lift/Carry:
  • Less than 10lb: Frequently, about 75% of the time
  • 11-25lb: Occasionally, about 40% of the time
  • 26-50lb: Infrequently, about 20% of the time
• Push/Pull: Frequently, about 75% of the time
• Twist: Occasionally, about 60% of the time
• Reach above shoulders: Infrequently, about 25% of the time
• Reach at or below shoulders: Frequently, about 70% of the time
• Reach at/below waist: Occasionally, about 40% of the time
• Dexterity: Frequently about 80% of the time
  • Use of both hands is needed to perform duties and maintain safety standards

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color,age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America