Housekeeping - 1st and 2nd Full Time

Mall of America; BLOOMINGTON (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Team member discounts

Free Nickelodeon Universe ride passes

Teladoc

Tuition reimbursement

Free Metro Pass/Universal Pass

Job summary

Mall of America is seeking a dependable cleanup team member to maintain the cleanliness of the mall and contribute to a positive guest experience.

The role involves cleaning common areas, restrooms, food courts, transit spaces, and amusement park areas, with responsibilities including responding to spills, operating cleaning equipment, and restocking supplies. A flexible schedule, including nights and weekends, is required.

Qualifications

• Must be at least 16 years of age.
• Previous housekeeping experience, preferrable commercial cleaning, preferred.
• Previous retail experience, preferred.
• Able to tolerate extended periods of walking and standing.
• Basic written and verbal communication.
• Good customer service skills.
• Previous experience operating commercial cleaning equipment, preferred.

Responsibilities

• Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.
• Respond to radio calls for wet spills, including cleanup and placing wet floor signs.
• Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.
• Use radio to communicate and respond to team members and leaders.
• Clean elevators and semi-enclosed spaces.
• Clean transit station interior, including restrooms, common area, and dusting lockers.
• Ensure safe practices while cleaning up broken glass, sharps and biohazards in common areas, restrooms, food courts, and transit areas.
• Organize and transport a cleaning supply cart.

Skills

Age 16+

Customer service

Communication

Stamina/standing

Cleaning equipment

Tools

Commercial cleaning equipment

Job description

PURPOSE:

Maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience.

ESSENTIAL DUTIES AND RESPONSIBILITES:

• Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.
• Respond to radio calls for wet spills, including clean up and placing wet floor signs.
• Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.
• Use radio to communicate and respond to team members and leaders
• Clean elevators; involving cleaning in semi-enclosed space.
• Clean transit station interior, including restrooms, common area, and dusting lockers.
• Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit
• Responsible for organizing and transporting a cleaning supply cart.
• Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.
• Clean entrance vestibules and skyways.
• Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.
• Recirculate food court trays to tenant spaces.
• Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.
• Complete daily restroom checklists and cleaning logs; return to supervisor.
• Represent MOA and provide excellent customer service.
• Maintain an understanding of MOA geography to assist guests and answer questions daily.
• Work a flexible schedule including nights, weekends, and holidays.
• Additional duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must be at least 16 years of age.
• Previous housekeeping experience, preferrable commercial cleaning, preferred.
• Previous retail experience, preferred.
• Able to tolerate extended periods of walking and standing.
• Basic written and verbal communication.
• Good customer service skills.
• Previous experience operating commercial cleaning equipment, preferred.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the team member will frequently be required to speak and listen to guests, tenants and co-workers in order to understand their needs, respond, react and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a team members and guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, hot/cold temperatures, and other visual stimuli.

• Walk: Continuously, about 90% of the time
• Stand: Continuously, about 90 % of the time
• Sit: Rarely, about 5% of the time
• Bend/Stoop: Occasionally, about 60% of the time
• Kneel/Squat: Rarely, about 5% of the time
• Climb: Rarely, about 5% of the time
• Lift/Carry
  • Less than 10lb: Frequently, about 75% of the time
  • 11-25lb: Occasionally, about 40% of the time
  • 26-50lb: Infrequently, about 20% of the time
• Push/Pull: Frequently, about 75% of the time
• Twist: Occasionally, about 60% of the time
• Reach above shoulders: Infrequently, about 25% of the time
• Reach at or below shoulders: Frequently, about 70% of the time
• Reach at/below waist: Occasionally, about 40% of the time
• Dexterity: Frequently about 80% of the time
  • Use of both hands is needed to perform duties and maintain safety standards

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color,age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America