Crayola Experience - Custodian

Mall of America; BLOOMINGTON (MN); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Team member discounts

Free Nickelodeon Universe ride passes

Teladoc

Job summary

Mall of America is seeking a Custodial Associate to keep the Crayola Experience and surrounding areas clean and welcoming. You will provide guest assistance, maintain restrooms, stock supplies, and transport cleaning equipment while following safety guidelines.

The role requires physical stamina and reliability, with opportunities to cross-train across MOA departments. Weekend and holiday availability is often needed to support busy periods.

Qualifications

• Must be at least 16 years of age.
• Ability to understand verbal or written instructions.
• Ability to perform physical tasks including lifting, scrubbing, sweeping, and mopping.
• Previous housekeeping experience preferred.
• Knowledge of safe handling of custodial equipment and materials preferred.

Responsibilities

• Provide outstanding guest service consistent with Crayola Experience and Mall of America standards.
• Clean restrooms, surfaces, seating areas, and floors using provided cleaning solutions.
• Assist with stocking of supplies and organizing a cleaning supply cart.
• Operate floor scrubber and perform general custodial duties across attraction and retail areas.
• Patrol for messes, spills, litter, and ensure safety and cleanliness of work areas.
• Cross train with MOA and Crayola departments and support other areas when needed.

Skills

Guest service

Physical tasks

Housekeeping experience

Safety awareness

Instructions comprehension

Job description

PURPOSE

To maintain a clean, welcoming environment at Crayola Experience through regular cleaning.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide outstanding guest service consistent with Crayola and Mall of America missions and standards.
• Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional development of children.
• Clean restrooms including sinks, toilets, mirrors, walls, floors using provided cleaning solutions.
• Assist with stocking of supplies.
• Wash walls, pillars, and clean glass.
• Clean seating areas, railings, and drinking fountains.
• Responsible for organizing and transporting a cleaning supply cart.
• Patrol Crayola Experience for messes, clean spills, pick up litter, remove stickers and gum.
• Provide directions and assistance when guests need.
• Vacuum carpeted areas.
• Sweep and wet mop floors within the attraction and retail store.
• Empty trash containers, remove waste and recyclables.
• Complete logs documenting equipment use.
• Ensure the overall safety and cleanliness of the work area and surrounding areas.
• Provide outstanding internal and external guest service at all times.
• May clean high glass and fixtures requiring use of ladders and/or scaffolding.
• Operate walk behind floor scrubber as trained.
• Cross train with other MOA and Crayola departments, and willing to be designated to assist other departments when needed.
• Work a flexible schedule, including weekends, holidays, and high volume days.
• Perform other job duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be at least 16 years of age.
• Able to understand verbal or written instructions.
• Able to perform physical tasks including lifting, scrubbing, sweeping, and mopping.
• Previous housekeeping experience preferred.
• Knowledge of the safe handling of equipment and materials used in custodial duties preferred.

PHYSICAL JOB REQUIREMENTS

While performing the duties of this job, the team member will frequently be required to speak and listen to guests in order to understand their needs and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include frequent close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, and other visual stimuli.

• Walk: Occasionally, about 60% of the time
• Stand: Occasionally, about 40% of the time
• Sit: Rarely, about 5% of the time
• Bend/Stoop: Occasionally, about 40% of the time
• Kneel/Squat: Infrequently, about 25% of the time
• Climb: Rarely, about 5% of the time
• Lift/Carry
• Less than 10lb: Occasionally, about 60% of the time
• 11-25lb: Infrequently, about 15% of the time
• 26-50lb: Infrequently, about 15% of the time
• Push/Pull: Frequently, about 75% of the time
• Twist: Occasionally, about 50% of the time
• Reach above shoulders: Rarely, about 10% of the time
• Reach at or below shoulders: Frequently, about 70% of the time
• Reach at/below waist: Occasionally, about 60% of the time
• Dexterity: Continuously, about 90% of the time

• Use of both hands is required to perform duties and maintain safety standards

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

PAY & BENEFITS

Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America