Housekeeping Runner

Big Sky Resort; Big Sky (MT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

FREE All Mountain Ski Pass

Discounted ski rentals

Lodging discounts

Monthly employee events

Wellness Day

Job summary

Big Sky Resort is looking for a Runner to assist various teams such as Housekeeping and Front Desk. You will play a vital role in keeping the resort operational by responding promptly to requests and assisting with deliveries.

The ideal candidate will be self-motivated, friendly, and capable of maintaining cleanliness throughout the property while supporting our staff and ensuring a great experience for our guests.

Qualifications

• Reliable and self-motivated individual with a friendly attitude.
• Ability to work independently while managing tasks.
• Comfortable lifting up to 50 pounds and being on feet for long periods.

Responsibilities

• Collect soiled linen and trash from Room Attendants.
• Deliver requested guest items like robes and rollaway beds.
• Assist with housekeeping duties including refilling amenities.
• Respond to guest requests in a timely and friendly manner.

Skills

Self-motivated

Service-oriented

Task management

Team collaboration

Lifting ability

Scheduling flexibility

Tools

Alice ticketing system

Job description

Overview

Are you a self-starter with a guest-focused mindset? Our Runners play a vital role in keeping Big Sky Resort running smoothly behind the scenes. This position supports Housekeeping, Front Desk, Laundry, and Food & Beverage teams by responding promptly to requests, assisting with deliveries, and helping maintain cleanliness throughout the property. If you're someone who likes to stay busy, help others, and take pride in keeping things moving—this could be the perfect fit.

Responsibilities

Picture yourself as a Runner at Big Sky Resort and having the opportunity to:

• Walk assigned floors regularly to collect soiled linen and trash from Room Attendants
• Keep linen drops clean and organized, assisting the Laundry team as needed
• Deliver requested guest items such as robes, cribs, and rollaway beds
• Assist with housekeeping duties, including refilling amenities and providing clean linen
• Perform occupancy checks and report lost and found items or room damages
• Support Room Attendants and Inspectors with supplies or task completion
• Respond to guest requests in a friendly, helpful, and timely manner
• Help Room Service and F&B teams by clearing used dishes when necessary
• Maintain knowledge of resort services and local attractions to assist with guest inquiries

Qualifications

• Self-motivated and reliable
• Friendly, service-oriented attitude
• Ability to follow a task list and complete assignments independently
• Willingness to learn the Alice ticketing system
• Able to lift up to 50 pounds, and remain on feet for extended periods
• Comfortable working alone or as part of a team
• Flexible schedule with availability based on business needs

Benefits

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly employee events