Housekeeping Room Attendant

Bretton Woods; New Hampshire; On-site; USD 26,000 - 38,000; Full time

Job summary

Omni Mount Washington Resort in Bretton Woods, NH, seeks a Guest Room Attendant to maintain high cleanliness standards in guest rooms and refresh rooms for staying guests. You will thoroughly clean rooms, restock items, and communicate room status after completion.

Responsibilities include restocking, equipment checks, and ensuring a professional appearance while supporting safety and hospitality through attentive service for guests and teams alike.

Qualifications

• Excellent attention to detail.
• Strong customer service and verbal communication.
• Maintain a professional appearance and demeanor.
• Prior housekeeping or environmental services experience.
• Stand or walk for extended periods.
• Flexible hours, including nights, weekends and holidays.
• Fast-paced environment with multiple priorities.
• Maintain high personal hygiene and professional conduct.
• Clear English communication with guests and staff.

Responsibilities

• Thoroughly clean guest rooms, make beds, clean baths, vacuum, and dust.
• Uphold Safe and Clean cleaning processes.
• Restock and replace items in guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from rooms.
• Stock and organize the supply cart.
• Check equipment before and after use for proper function.
• Maintain a neat, professional appearance per standards.
• Respond swiftly to emergencies to ensure safety.
• Attend required trainings and meetings.
• Perform additional duties as directed by management.

Skills

Attention to detail

Customer service

Verbal communication

Professional appearance

English proficiency

Teamwork

Time management

Job description

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

Job Description

Guest Room Attendant

Overview

The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

• Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well organized at all times.
• Check all equipment prior to and after use to ensure that it is in good working order.
• Maintain a professional, neat and organized appearance according to Omni Mount Washington standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].