Room Attendant | Part-Time

Omni Hotels & Resorts; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Omni Hotels & Resorts in Chicago is hiring a Guest Room Attendant responsible for maintaining cleanliness in guest rooms. The role includes tasks like making beds, cleaning bathrooms, and managing supplies. Attention to detail and strong customer service skills are essential. Candidates must be physically able to stand for long periods and work varied schedules, including weekends and holidays. Previous housekeeping experience is strongly preferred. Omni Hotels & Resorts offers a supportive work environment and values diversity.

Qualifications

• Strong attention to detail is crucial for maintaining cleanliness.
• Excellent customer service skills necessary for responding to guests.
• Must be able and willing to stand for 8 hours at a time.
• Physical ability to bend, stretch, reach, and push up to 20 lbs.
• Flexibility in schedule required, including weekends and holidays.
• Previous experience in housekeeping preferred.

Responsibilities

• Thoroughly clean guest rooms including making beds and cleaning bathrooms.
• Restock and replace used items within guest rooms.
• Communicate room status upon completion.
• Remove room service trays from guest rooms.
• Stock supply cart and maintain organization.
• Check equipment before and after use for functionality.
• Respond to hotel guests efficiently and kindly.

Skills

Attention to detail

Customer service skills

Job description

Overview

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in. This position will also provide turndown services of guest rooms, occasional full servicing of guest rooms and complete any additional duties as assigned by the PM Supervisor/Manager in accordance with Omni standards.

Responsibilities

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications

• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred
• Provide water and ice to guests.
• Offer guests towels, pillows and other services/amenities.
• Change linens, turn-down bed.

Equal Employment Opportunity Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail]