Room Attendant

Omni Hotels & Resorts; Bedford Township (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Omni Bedford Springs Resort & Spa is hiring a Guest Room Attendant to maintain high cleanliness standards in guest rooms for both staying and departing guests.

Responsibilities include making beds, cleaning bathrooms, vacuuming, restocking supplies, and following Omni Safe and Clean procedures. Candidates should have strong attention to detail, excellent service skills, and flexibility for evenings, weekends, and holidays.

Qualifications

• Strong attention to detail required.
• Excellent customer service and verbal communication skills.
• Professional appearance and demeanor.
• Prior housekeeping or environmental services experience preferred.
• Ability to stand/walk for extended periods; flexible hours including nights/weekends/holidays.

Responsibilities

• Thoroughly clean guest rooms including bed making, bathrooms, vacuuming and dusting.
• Restock and replace items; maintain neat, organized carts.
• Communicate when rooms are ready and status updated to management.
• Respond to emergencies and ensure a safe guest environment.
• Attend required trainings and complete other duties as assigned by management.

Skills

Attention to detail

Customer service

Verbal communication

Professional appearance

English communication

Computer literacy

Tools

Payroll systems

Job description

Omni Bedford Springs Resort & Spa

Join a team where hospitality isn't just what we do; it's who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you'll find more than just a job. You'll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.

Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're empowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.

Overview:

The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as, thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities:

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting.
• Uphold Omni Safe and Clean processes.
• Restock and replace used items within guest rooms.
• Communicate clean status of each room upon completion.
• Remove room service trays and tables from guest rooms.
• Stock supply cart and ensure that it is neat and well organized at all times.
• Check all equipment prior to and after use to ensure that it is in good working order.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Qualifications:

• Strong attention to detail.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all time.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.
• Computer literacy to include: Payroll systems

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.