Housekeeping Room Attendant

Total Management Systems, Inc.; Las Cruces (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare access

Dental insurance

Vision coverage

401(k) with match

Paid leave

Hotel discounts

Job summary

Total Management Systems, Inc. operates Courtyard Las Cruces @ NMSU and is seeking a Housekeeping Room Attendant. The role focuses on maintaining the highest cleanliness standards in guest rooms and reporting any maintenance or safety concerns to the supervisor.

The position emphasizes guest-friendly service, adherence to OSHA standards, and teamwork with the housekeeping staff to ensure a positive guest experience. Growth opportunities exist within the state as part of our hospitality group.

Qualifications

• High standard of cleanliness and sanitation in guest rooms.
• Ability to follow verbal directions.
• Knowledge of cleaning procedures and supplies.

Responsibilities

• Check housekeeping cart for supplies and stock as needed.
• Greet guests with friendly acknowledgement.
• Strip dirty linens/towels and remove amenities.
• Clean rooms/suites (beds, bathrooms, dusting, vacuuming, windows/tracks) and report as clean.
• Report maintenance deficiencies to maintain room standards.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to guest requests for extra amenities or service.

Skills

Guest service

Attention to detail

Teamwork

Time management

Job description

The Courtyard Las Cruces @ NMSU is looking for a Housekeeping Room Attendant! If you enjoy creating neat and tidy spaces, meeting new people and have a passion for hospitality, we would love to speak with you! The hotel is operated by Total Management Systems and there are growth opportunities available around the state of New Mexico. We highly encourage growth and development leaders from within and "We've Got Your Back! is our company culture. Enjoy access to healthcare, dental insurance, vision coverage, 401(k) with match, paid leave, and hotel discounts.

The Room Attendant will ensure that the highest standards for cleanliness and sanitation are maintained within each of their assigned guest rooms. Reporting to the Housekeeping Supervisor and/or Executive Housekeeper, is responsible for the overall cleanliness of assigned rooms/suites. They will also report maintenance deficiencies in order to maintain rooms/suites in compliance with OSHA and other required standards.

MAJOR DUTIES:

• Check housekeeping cart for supplies, stock as needed.

• Greet guests immediately with friendly/sincere acknowledgement.

• Strip dirty linens/towels and remove amenities from room/suite.

• Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks. Report rooms as clean and available.

• Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.

• Replenish linen and guest amenities.

• Clean balconies, if applicable.

• Respond to special requests by guests (such as providing extra amenities or service).

• Requires ability to follow verbal directions.

• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.

• Always represent the hotel in a positive manner; SMILE.

PHYSICAL REQUIRMENTS:

This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving. You will also lift or move up to 50 pounds occasionally and must be able to stand and walk for an entire shift and lift 20-30 lbs. intermittently during the workday.