Executive Housekeeping Manager

Total Management Systems; Las Cruces (NM); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) with company match

Paid time off

Hotel discounts

Job summary

Courtyard by Marriott at NMSU in Las Cruces, NM is seeking an Executive Housekeeping Manager to lead the housekeeping team and ensure pristine, guest-ready rooms and public areas.

The role emphasizes staff development, operations, safety compliance, and delivering an exceptional guest experience, with benefits including health, dental, and vision insurance, 401(k), paid time-off, and Marriott hotel discounts.

Qualifications

• Minimum of 2 years of housekeeping management experience
• Proven leadership skills to motivate, train, and develop a team
• Excellent organizational and time-management skills
• Strong attention to detail and a passion for maintaining exceptional cleanliness standards
• Effective communication skills with a guest-first attitude
• Must pass a criminal records background check

Responsibilities

• Lead housekeeping team to ensure pristine guest rooms and public areas.
• Hire, train, and develop staff; conduct performance reviews.
• Manage inventory, purchasing, and cost control for supplies.
• Ensure safety procedures and cleanliness standards are followed.
• Coordinate with Front Office and other departments for seamless guest experiences.
• Respond to guest requests and maintain Lost and Found system.

Skills

Leadership

Team management

Attention to detail

Organizational skills

Communication skills

Guest-first attitude

Job description

Courtyard by Marriott at NMSU, Las Cruces, NM, US

4 days ago Requisition ID: 1518

Salary: $45,000.00 Annually

Are you passionate about creating flawless guest experiences through exceptional cleanliness and attention to detail? Do you enjoy leading a team and making the hotel shine? TheCourtyard by Marriott at NMSU is looking for anExecutive Housekeeping Manager to oversee and inspire our housekeeping team!

Health, dental, and vision insurance

401(k) with company match

Paid time-off and sick leave

Hotel discounts at Marriott properties worldwide

Join us and be part of adynamic team bringing exceptional service and spotless accommodations to every guest.

Position Overview:

As theExecutive Housekeeping Manager, you’ll lead the housekeeping team to ensure every guest experience apristine, welcoming, and relaxing stay. You’ll oversee the cleanliness of guest rooms, public areas, and back-of-house spaces while managing operations, staff development, and quality control.

If you havean eye for detail, a passion for creating memorable guest experiences, and love developing a high-performing team, this role is for you!

Key Responsibilities:

Guest Experience & Cleanliness Standards:

Ensure all guest rooms, public areas, and back-of-house spaces meetMarriott'shigh cleanliness standards.

Physically inspect rooms before guest check-ins, ensuring they are spotless and guest-ready.

Oversee the cleaning, laundering, and chemical usage protocols to guarantee safe and effective operations.

Leadership & Team Development:

Hire, train, and develop a skilled housekeeping team, fostering apositive and motivated work environment.

Conduct regular performance reviews,recognizing outstanding work and addressing areas for improvement.

Promote teamwork and collaboration by clearly communicating expectations and leading by example.

Operational Excellence:

Manage inventory, purchasing, and cost control for linens, cleaning supplies, and equipment.

Oversee the Lost and Found system, ensuring items are properly logged and stored.

Maintain and track housekeeping schedules to optimize productivity and guest satisfaction.

Safety & Compliance:

Ensure all safety procedures and cleanliness protocols are strictly followed.

Build team awareness of safety guidelines and enforce compliance.

Monitor and address any potential safety hazards promptly.

Work closely with the Front Office Manager and other department leaders to deliver a seamless guest experience.

Provide daily discrepancy reports and coordinate with the General Manager on quality standards.

Respond to guest requests promptly, going the extra mile to exceed expectations.

Qualifications:

Minimum of 2 years of housekeeping management experience preferred (hotel experience strongly preferred).

Proven leadership skills with the ability tomotivate, train, and develop a team.

Excellent organizational and time-management skills.

Strong attention to detail and a passion for maintaining exceptional cleanliness standards.

Effective communication skills with a guest-first attitude.

Must pass a criminal recordsbackground check.

Physical Requirements:

Ability tostand and walk for extended periods.

Frequentbending, stooping, and reaching.

Ability tolift and carry up to 50 pounds from ground to above head level.

Comfortable withcontinuous movement throughout the shift.

Why Join Us?

At the Courtyard by Marriott at NMSU, you’ll be part of a hotel that offers a stylish, eco-conscious, and welcoming environment for guests. You’ll have the opportunity tolead and develop a team, drive guest satisfaction, and take pride in maintaining the hotel’s condition.

If you’re ready to make an impact and thrive in a fast-paced, guest-focused environment, and become a key leader in our hospitality family!