Housekeeping Room Attendant

TOTALTEC Inc.; Georgia; On-site; USD 24,000 - 32,000; Full time

Job summary

TOTALTEC Inc. is seeking a Room Attendant to uphold cleanliness and guest comfort in our hotel. The role focuses on cleaning guest rooms, restocking supplies, and delivering timely guest requests.

The ideal candidate has strong communication, is organized, and works well in a team. Prior housekeeping experience and the ability to lift heavy items are preferred; training will be provided.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in Housekeeping preferred.
• Ability to lift and carry heavy laundry bags and items.
• Excellent communication and interpersonal skills.

Responsibilities

• Inventory management and record-keeping for laundry items.
• Clean and maintain guest rooms, beds, dusting, vacuuming, and bathrooms.
• Replenish linens, towels, toiletries, and amenities.
• Respond to guest requests promptly and provide excellent service.
• Report maintenance issues to supervisor.
• Communicate with housekeeping team and hotel staff.
• Be flexible to work in other housekeeping areas.
• Perform any other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Time management

Organizational skills

Teamwork

Education

High school diploma

Job description

The Room Attendant is a vital member of the Housekeeping team, responsible for maintaining the cleanliness and comfort of guest rooms. Key responsibilities include cleaning and maintaining guest rooms, replenishing supplies, responding to guest requests, and reporting any maintenance issues. The ideal candidate will have strong communication and interpersonal skills, be organized and efficient, and able to work effectively as part of a team.

Key Responsibilities: .

Inventory Management: Keep accurate records of laundry items picked up and delivered, noting any special instructions or issues.

Communication: Report any issues or delays to the supervisor promptly to ensure timely resolution and maintain customer satisfaction.

Room Cleaning: Thoroughly clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms, ensuring a comfortable and welcoming environment.

Replenishment: Replenish guest room supplies, such as linens, towels, toiletries, and amenities, ensuring adequate stock for guest use.

Guest Requests: Promptly respond to guest requests for additional supplies, services, or information, providing excellent customer service.

Maintenance: Report any maintenance issues or room damages to the supervisor to ensure prompt repair and upkeep of guest rooms.

Communication: Communicate effectively with the housekeeping team and other hotel staff to ensure efficient coordination and guest satisfaction.

Flexibility: Must be able to work in other housekeeping areas as needed.

All other relevant duties assigned

Requirements

High school diploma or equivalent preferred.

Previous experience in Housekeeping

Ability to lift and carry heavy laundry bags and items

Skills:

• Excellent communication and interpersonal skills.
  
• Strong organizational and time-management abilities.
  
• Ability to handle laundry items with care and attention to detail.