HOUSEKEEPING OPERATIONS MANAGER, Richmond, VA

ZipRecruiter; Richmond (VA); On-site; USD 48,000 - 52,000; Full time

Job summary

A leading company in healthcare support services is seeking an Operations Manager to oversee operational needs. The role involves managing staff, ensuring quality service delivery, and coordinating various support tasks. Candidates should have supervisory experience and a Bachelor's degree. Benefits include medical insurance, retirement plans, and flexible time off.

Benefits

Medical, Dental, and Vision insurance

Life Insurance and AD&D

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Paid Parental Leave

Qualifications

• Minimum of 4 years of experience in support services or facilities maintenance.
• At least 1 year of supervisory experience in a support service-related field.

Responsibilities

• Oversee support services operational needs and coordinate tasks of frontline associates.
• Conduct regular inspections and provide staff education and training.

Skills

Communication

Leadership

Organization

Multi-tasking

Education

Bachelor's degree

Tools

MS Office

Job description

Job Description

Salary: $48,000-$52,000

Other Forms of Compensation: Bonus

Pay Grade: [[payGrade_obj]]

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All medical or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and serve as a liaison between administration and unit departments, providing the highest possible level of service.

Essential Duties and Responsibilities:

1. Establishes and annually reviews standards and work procedures for all staff.
2. Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
3. Assists in the hiring process; interviews, hires, and trains new associates.
4. Orients, develops, and supervises all supervisory/housekeeping staff.
5. Conducts regular inspections and makes recommendations to the facility.
6. Conducts monthly reporting of goals, accomplishments, and future plans.
7. Provides staff education and continuous training.
8. Communicates with staff, administration, and other departments.
9. Coordinates outside services (e.g., Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, Recycling).

Qualifications:

• Minimum of 4 years of experience in support services, military, housekeeping, or facilities maintenance.
• At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
• Effective communication skills in both written and oral formats.
• Ability to multi-task and prioritize effectively.
• Ability to maintain organization in a changing and stressful environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Thorough knowledge of contract administration and office procedures.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and internet skills.
• Bachelor’s degree required.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Learn more about the Compass story by clicking here.

Associates at Crothall are offered many benefits, including:

• Medical, Dental, and Vision insurance
• Life Insurance and AD&D
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Additional paid and unpaid time off benefits may be available in accordance with applicable laws. For positions in Washington State, Maryland, or remote roles, click here for paid time off benefits information.

We are an equal opportunity employer. We treat all applicants and associates fairly, regardless of race, religion, color, national origin, gender, sexual orientation, veteran status, or any other protected classification.

Qualified candidates must be able to perform the essential functions of this position satisfactorily, with or without reasonable accommodations. This job posting is not exhaustive; responsibilities and requirements may change based on business needs. We consider all qualified applicants, including those with a criminal history, in accordance with applicable laws, including Fair Chance laws. We encourage applicants with criminal histories to apply.

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1416509

Crothall Healthcare

TRISHA SOMMERNESS

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