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Bilingual Operations Manager - Richmond area
ServiceMaster Services
Richmond (VA)
On-site
USD 45,000 - 60,000
Full time
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Job summary
Join a leading company as a Bilingual Operations Manager in Richmond, overseeing special events and leading a team of 50-100 employees. This role requires strong leadership, communication, and organizational skills. Enjoy a robust benefits package and opportunities for growth in a supportive environment.
Benefits
Qualifications
- 7-10 years of progressive leadership experience in operations management.
- Proven success managing a full-time and part-time hourly workforce.
- Experience in the janitorial industry is preferred but not required.
Responsibilities
- Lead and manage events at multiple venues.
- Develop and execute effective cleaning plans.
- Monitor and control inventory of equipment and supplies.
Skills
Education
Job description
Join to apply for the Bilingual Operations Manager - Richmond area role at ServiceMaster Services
3 days ago Be among the first 25 applicants
Join to apply for the Bilingual Operations Manager - Richmond area role at ServiceMaster Services
We are seeking a Bilingual Operations Manager to oversee special event activities and lead a team of 50-100 employees. This position reports directly to the Vice President of Operations and is a key member of our operations team. We are looking for a professional who takes pride in their work, demonstrates a strong sense of ownership, and is committed to delivering exceptional results.
Why Work With Us? At ServiceMaster Services, we take pride in our professional and inclusive work environment. Our team is our greatest asset, and we're proud to have many long-tenured employees, including family members with over 30 years of service. We offer a robust benefits package and the opportunity to grow in a supportive and dynamic company. Come see why our employees choose to build their careers with us!
Contact us today at 804-288-5343 to learn more about this exciting opportunity.
Position Highlights
- Lead and manage events at multiple venues, ensuring high standards of cleanliness, safety, and customer satisfaction.
- Oversee a team of 50-100 employees, including recruitment, training, coaching, scheduling, and performance management.
- Collaborate with the leadership team to achieve operational excellence and company goals.
- Enjoy a high-value benefits package designed to support your professional and personal well-being.
- Maintain clean, secure, and safe environments for both customers and employees.
- Develop and execute effective cleaning plans, addressing absenteeism and other challenges.
- Train, motivate, and develop supervisory and production staff.
- Manage staffing levels, schedules, cleaning plans, time & attendance records, and labor budgets.
- Monitor and control inventory of equipment, supplies, and materials.
- Ensure financial performance by achieving P&L goals for each account.
- Conduct regular inspections to uphold cleanliness, safety, and customer standards.
- Build strong relationships with clients through proactive communication and exceptional service.
- Identify opportunities for revenue growth and customer retention.
- Support fellow Operations Managers during building start-ups, recruiting, and resource sharing.
- Must be fluent in English and Spanish.
- 7-10 years of progressive leadership experience in operations management.
- Proven success managing a full-time and part-time hourly workforce.
- Demonstrated ability to manage budgets and operations across multiple locations.
- Willingness to work flexible hours, including evenings and weekends.
- Strong verbal and written communication skills, with the ability to collaborate effectively at all levels.
- Exceptional customer service skills with a problem-solving mindset.
- Highly organized, with the ability to prioritize tasks and manage time effectively.
- Experience in the janitorial industry is preferred but not required.
- Proficiency in basic computer applications.
- High school diploma or GED required; an associate's or bachelor's degree is preferred.
Operations Manager Job Details
- Location: Richmond, VA
- Hours: Flexible schedule required w/ some weekends
Proudly serving Virginia since 1974, ServiceMaster Services is the go-to provider of daily janitorial services. Moreover, we boast numerous remarkable long-term employees, a testament to our competitive benefits and, more importantly, to the value we place on our people and work environment. Come see why. Contact us today!
housekeeping, housekeeper, cleaning, custodian, cleaner, janitor, janitorial, bilingual, manager, leader, supervisor, custodial, EEO
Salary: $45000 - $60000 per year
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionManagement and Manufacturing
- IndustriesJanitorial Services
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